I purchased a 1970 TR6R and presently performing a total restoration. I've been ordering lots of parts through their website, close to $2000 so far! They sold me a rear sprocket, it did not fit- horrible machining with bolt hole spacing off by a mile! I called and requested they send a call tag for it, as I did not wish to spend my time taking it to the PO, then hoping I'd get a refund on the shipping I'd need to pay for. Their rep basically told me to pound sand, 'mail it back, we're not sending a call tag!" I tried to explain that I wasn't returning it due to any reason other than IT WAS BADLY MADE, AND DID NOT FIT!!! I told him this was their fault, not mine, and to please help me out by sending a call tag for it. He then told me to 'weigh it and send them the information for the call tag'. Excuse me? You don't have one there you can weigh? Then again, "Just mail it back!" Needless to say I lost it, and told this bozo where he could stick their sprocket! I then asked to speak with Baxter. Baxter called me back, told me to shove off and 'never call or purchase from them again!' and he hung up! WOW! Absolutely unbelievable!!!! I replied back by message and told him what I thought of him and his lousy customer service, and that if most of the parts I'd already purchased from their business were not presently on the bike, I'd send them ALL back to him! Horrible people!!! Kudos to CBS parts! Great young man owns this vintage Triumph/BSA parts business, and he's doing an excellent job! I've had zero issues dealing with him, always friendly and very helpful. Night and day compared with Baxter's horror show!