Bausch and Lomb
Bausch and Lomb Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bausch and Lomb has a 3.3 star rating from 5 reviews; consumers are mostly neutral with 40% positive and 20% unfavorable. Pros include long‑loved contact products and product variety; cons focus on poor customer service and refund or exchange issues. Price level reported as medium.
Key Takeaways for Future Customers
- Read Bausch and Lomb reviews for product‑specific experiences before purchase.
- Expect reliable product variety but allow patience when awaiting customer support.
Negative Feedback / Risk Areas
- Frequent Bausch and Lomb customer complaints about nonresponsive customer service and slow email replies.
- Reported problems with refunds, exchanges, and concerns about product quantities and potential defects.
Positive Feedback
Many customers praise longtime product reliability and effectiveness for contacts and vision correction, citing brand loyalty since 1975.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bausch and Lomb has a 3.3 star rating from 5 reviews; consumers are mostly neutral with 40% positive and 20% unfavorable. Pros include long‑loved contact products and product variety; cons focus on poor customer service and refund or exchange issues. Price level reported as medium.
Key Takeaways for Future Customers
- Read Bausch and Lomb reviews for product‑specific experiences before purchase.
- Expect reliable product variety but allow patience when awaiting customer support.
Negative Feedback / Risk Areas
- Frequent Bausch and Lomb customer complaints about nonresponsive customer service and slow email replies.
- Reported problems with refunds, exchanges, and concerns about product quantities and potential defects.
Positive Feedback
Many customers praise longtime product reliability and effectiveness for contacts and vision correction, citing brand loyalty since 1975.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tallahassee, Florida
Amount of miebo
- - Prescribed Miebo to use 4 times daily.
- - The cost and small bottle may not last.
- - Extremely dry eyes cause blurry vision; seeking guidance.
I wrote to you consumer affairs dept . wanting to know why your Miebo costs so much with such a little amount of *** be used 4 x a day.
The solution is wasted due to the fact that you cannot feel it in your eyes so a lot is just a run off. At the current price for a 76 year old person who is retired this is not what I would have expected from your company which I have a lot of respect for since I was a Medical Tech.
Why is there so little miebo in a tiny bottle that is prescribed to be used 4 x a day with such a ridiculous price? And yet the consumer affairs dept. does nothing especially people over 75 who live on a fixed type income why is this when they are raking in tons and tons of dineros????
I was prescribed your product, Miebo. I was told to use it 4 times a day.
The product is so expensive to begin with, and there is no way the tiny amount you have in the tiny bottle will be too expensive to continue. I am a spry, active 76-year-old retired person. How in the world can I continue to be expected to obtain this product for my extremely dry eyes, which cause everything to be so very blurry?
My question is, what am I to do? Sincerely, Francine Finkel.
User's recommendation: Put an amount in the bottle of Miebo that is actually attainable to get proper results which is the main reason for utilizing this product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I never received my refund as the eye doctor mentioned. I have a $100.00 refund and I would like to know if I will get it.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed orbscan v3.11 software
I need a program to work on my orbscan IIZ device because my old computer became faulty and not working and I need to install the program again
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service DOES NOT answer. Even though they say I am next in cue- I have waited repeatedly 20 minutes and hung up.
- - Poor customer service; long wait times.
- - They may discontinue Bausch and Lomb products and ask when to discard Muro 128 5% after opening.
Your customer service is terrible for Bausch and Lomb.
This makes me want to discontinue all the products I have from you when I cannot get through and am told next person in cue and am on phone waiting for 20 minutes.
All I want to know is once I open the Muro 128 5% bottle, WHEN DO I HAVE TO DISCARD THE BOTTLE?
90 DAYS OR THE EXPIRATION ON THE BOTTLE once I open the bottle?
- Terrible customer service
Preferred solution: INFO FOR MY PRODUCT ON EXPIRATION ONCE BOTTLE IS OPENED!!!!!!!!!!
User's recommendation: Customer service is non existant.
Seattle, Washington
Defective product pills all fused together in 1 blob
Bausch and Lomb think that Amazon had their pills on a site that was too hot and they melted together. They are working with Amazon.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about a prescription drug: Ipratropium bromide.
- - Trevor was helpful and eased drug use; age and Barrett's relate to reflux with burning and coughing; bedtime nasal spray may aggravate Barrett's.
Could I be having an adverse effect due to my chronic conditions? Trevor was very helpful and put me more at ease when using the drug, but my age could be the reason for my more frequent reflux issues.
Barretts esophagus causes me to have burning and severe coughing long after going to bed. When using the nasal spray at bedtime, it may be partially to blame for aggravating my Barretts???
User's recommendation: Nothing is needed to be known by other customers.
Chicago, Illinois
Can't send email
- - -Account shows activity; user says they never used the product.
- - -Bought Areds 2; expires 2023.
- - -Coupons expired in 2021; they want same-year expiry.
Trying to send email and you say I have an account and I've never used your product before today. Bought Areds 2 which expires in 2023.
Coupons in the box went out in 2021. It makes more since to me if coupons would go out same year.
Product support for Multifocal for Astigmatism
- - Issue in progress; will consult eye care provider.
- - I have had -6.00 in both eyes for decades.
- - B&L has been an example of excellence in the USA.
Issue in progress. Will be talking to eye are provider and may be back in touch with B&;;;;;;;;;;;;;;;;;;;;;;;;;L.
Thanks for over 40 yrs of great products and vision correction.
I have been over -6.00 in both eyes for decades. Thank you for even attempting to meet my needs in the USA at this time.
B&L has been and remains an example of excellence here in the USA. Please keep up the great work!!
- Favorite products since 1975
Preferred solution: Product R&D for > -6.00 astigmatism multi focal contacts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmailed a question.
No replies to me as of this date.
User's recommendation: You better be patient for them to respond.
I love the products
I love the products of this company.
Ballwin, Missouri
I do not understand the various products that carry the Boston name.
I wanted to know what the use of the various products that carry the Boston name.
User's recommendation: Don't contact them my email. They do not respond.
Lumify eye drops
I love the way they whiten my eyes but they cause me to have blurred vision has this happened to anyone else and do you no why it happens
- Love the contacts
Preferred solution: Let the company propose a solution
Using Lumify
- - Started Lumify about 3 months ago.
- - Eye tech says a rep introduced Lumify.
- - Left eye lashes nearly gone; right eye thinning; health concerns.
I started using Lumify about 3 months ago. I am a eye doctor tech.
Our rep. came in to introduce this product. I thought this was a great product to reduce redness. I now have lost almost all my eye lashes[ maybe eight left] on my left eye and the right is going there.
This is not about vanity,but the health of my eyes. I now have no protection to provent foreign bodies coming into my eyes, I do not see any new growth.
I want answers and compensation. False lashes are not going to make me happy.
Linda Rainey
206 795 ****
Largo, Florida
Bausch and Lomb - Peroxiclear Hydrogen Peroxide Cleaning And Disinfecting Solution Review from Kenneth City, Florida
- - The reviewer says the designed clear care solution burned their eye and may require medical attention.
- - They won't use it again.
I thought Id try the new designed clear care solution for my contacts because it was on sale and Im usually not too picky about contact solutions. It burned my eye so horribly.
How can they make a product to be used in your eye or on something that goes in your eye that may burn your eyes to the point where you may need medical attention? There are plenty of contact solutions that clean my contacts and never had issues with any sort of burning even directly in my eye. I dont really care how many warnings there are on the box. Its common sense to me to make an eye product that is SAFE for eyes no matter how you use it and if it can cause such harm from misuse, it shouldnt be allowed on the shelves.
Horrible product, and I will never use it again.
Ive had soap in my eyes that didnt feel as near as bad as this EYE solution did. What an awful experience, my eyes are still watering and burning hours later.
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OMG! I just experienced this!
My eye is still hurting and it has been 3 hours. I just assumed that this was normal solution. There need to be a HUGE warning on the front if they are going to continue selling this product!!! The whole white part of my eye is red!
Nothing on the from of the package warns that you need to let them soak for 4 hours.
I will NEVER buy this product again.