Anonymous
map-marker Saltburn-By-The-Sea, Redcar And Cleveland

Cannot get a response on chat line

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I want to speak to someone re pair of trousers purchased that have shrunk. Most companies allow account details these dont you dont get a response on chat and if you try and ring you have to read pages of agreements before you can call or leave a message . Its seems to be aimed at its better to give up

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User's recommendation: Don’t purchase the jay trousers at £95 wash once and they shrink

Jane H Ygq
map-marker Eye, Suffolk

Order 185**** returned on 9-2-23. When will I receive a refund.

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I have not received a refund .

I have not received a confirmation of my return.

Please advise me when I will .

Jane Hudson

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Naiyah Egi
map-marker Evesham, Worcestershire

Query a return

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I returned a shirt to you via the nearest collection point in Evesham and have never received a refund. I paid you £164 on 17th Oct for 2 items and returned the shirt.

Please refund immediately

Thankyou

Ann Gusterson

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