Jack H Ejg

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Verified Reviewer
| map-marker Philo, Ohio

Poor performance

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I purchased a lock for my rv. The key is very difficult to insert. I called and paid to ship it back. They adjusted it and sent it back to me. The key is still difficult to insert. I called back. Rachel says I must not be holding the key right when I insert it and they will not make it right. Poor service and junk products.
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Loss:
$62

Preferred solution: Deliver product or service ordered

User's recommendation: choose another option do not choose bauer locks

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