BatteryClerk
BatteryClerk Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and the recent recommendation reads DO NOT BUY FROM THEM EVER!
Positive Feedback
No positive comments appear in BatteryClerk reviews; the lone reviewer reported no satisfactory outcomes.
Negative Feedback / Risk Areas
- Complaint about a 15% restocking fee charged on canceled, unshipped orders and altered website terms.
- Reports of delayed shipping beyond promised windows and missing refunds via PayPal.
- Poor customer service responsiveness and lack of documentation for billing or refund actions.
- This entry is typical of BatteryClerk customer complaints concerning order handling and returns.
Key Takeaways for Future Customers
- Expect a 1.0 star public rating and proceed cautiously when evaluating BatteryClerk reviews.
- Document all communications, monitor refunds closely, and be prepared to escalate through PayPal if needed.
- Verify shipping timelines and cancellation policies before purchase and watch for unclear billing terms; contact customer service in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and the recent recommendation reads DO NOT BUY FROM THEM EVER!
Positive Feedback
No positive comments appear in BatteryClerk reviews; the lone reviewer reported no satisfactory outcomes.
Negative Feedback / Risk Areas
- Complaint about a 15% restocking fee charged on canceled, unshipped orders and altered website terms.
- Reports of delayed shipping beyond promised windows and missing refunds via PayPal.
- Poor customer service responsiveness and lack of documentation for billing or refund actions.
- This entry is typical of BatteryClerk customer complaints concerning order handling and returns.
Key Takeaways for Future Customers
- Expect a 1.0 star public rating and proceed cautiously when evaluating BatteryClerk reviews.
- Document all communications, monitor refunds closely, and be prepared to escalate through PayPal if needed.
- Verify shipping timelines and cancellation policies before purchase and watch for unclear billing terms; contact customer service in writing.
Turn one complaint into a collective action
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Verified Reviewer
Crooks! They charge a restocking fee for canceling an order that they haven't even pulled yet.
- - Battery order not shipped in 6 days.
- - Cancellation charged 15% restocking fee on an unshipped item.
- - Website changed; previously promised a full refund.
I ordered a battery for my laptop. It had been 6 days and it has still not been sent out.
I decided to cancel the order that has not yet shipped. I was told I would have to pay a 15% restocking fee on an item that has yet to be pulled from the stock. The definition of a restocking fee is a fee charged to a customer when merchandise is returned for a refund. You cannot charge restocking for something that has not been removed from the stock yet.
The customer service told me the maximum time before shipping in 7 business days and I should read the website. I went to the website and looked under shipping. Nowhere under shipping does it say there is a max of 7 days before shipping. Even if it did say that, the idea that they will charge me a restocking fee for something that has not even shipped yet is ridiculous.
I told them just to ship it, because at least then I'll get something for my money as opposed to them just stealing money from me for something they have literally not even pulled to send yet. They emailed back and said they already canceled it, and it would be hard to restart the order, so obviously it had not left their 3rd party supplier yet. I also have yet to see any refund partial or otherwise on paypal. I said OK, please send me a receipt for the 15% youre are charging so I can use it for BBB and reviews.
I got radio silence and they went and changed their webpage. It used to say full refund on any cancellation or return under the heading Returns and Cancellations and then further down the screen under terms it talked about a 15% restocking fee. They took out the wording full refund after my email exchange. So crooked.
As of right now, I'm still out the full amount and have nothing to show for it. I've now moved onto PayPal to try to fix it. Do not buy from them.
I have never seen such crap customer service. I can't even imagine how much they would charge if you ever tried to send something back.
- Deceptive business practices and will not refund
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM THEM EVER !!!!
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