Battery Tender
Battery Tender Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Battery Tender has a 2.2 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Reviews cite warranty denials without receipts, poor customer service, high price level, and repeated product failure reports. Recent recommendations include don't use them and find another manufacturer.
Key Takeaways for Future Customers
- Check warranty and receipt requirements before purchase; warranty issues are a common theme in Battery Tender reviews.
- Expect to contact customer service for exchanges, refunds, or cancellations; responses may be unsatisfactory.
- Consider alternative battery maintainer brands if long-term reliability is a priority.
Negative Feedback / Risk Areas
- Customer complaints about warranty denials when no receipt is available.
- Repeated reports of defective units failing to charge fully.
- Poor customer service handling of exchanges, refunds, and cancellation policy.
- Perception of high price not matching durability.
Positive Feedback
Some long-term users report past reliable performance and loyalty to the brand before recent issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Battery Tender has a 2.2 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Reviews cite warranty denials without receipts, poor customer service, high price level, and repeated product failure reports. Recent recommendations include don't use them and find another manufacturer.
Key Takeaways for Future Customers
- Check warranty and receipt requirements before purchase; warranty issues are a common theme in Battery Tender reviews.
- Expect to contact customer service for exchanges, refunds, or cancellations; responses may be unsatisfactory.
- Consider alternative battery maintainer brands if long-term reliability is a priority.
Negative Feedback / Risk Areas
- Customer complaints about warranty denials when no receipt is available.
- Repeated reports of defective units failing to charge fully.
- Poor customer service handling of exchanges, refunds, and cancellation policy.
- Perception of high price not matching durability.
Positive Feedback
Some long-term users report past reliable performance and loyalty to the brand before recent issues.
Media from reviews
Poor customer service
- - Warranty claim for a defective BT denied without a receipt.
- - Electrical contractor used product for years; will inform others to avoid.
Submitted to warranty part of the company my defective BT and that out of the 4 I have this was the first one that went bad and there response was without a receipt they went to production date and said you are out of luck. Just wanted you to know that as an Electrical Contractor I have bought and used your product for many years!!
That stopped today and I will inform my fellow Contractors to do the same.
Did not expect you to not stand behind your product!! Oh well.
Patrick
User's recommendation: Don’t use them!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- - Submitted a defective BT for warranty; this is first of four to fail.
- - No receipt; they used production date and said you are out of luck.
Submitted to warranty part of the company my defective BT, and that out of the 4 I have, this was the first one that went bad. Their response was that without a receipt, they went to the production date and said, 'You are out of luck.' Just wanted you to know that as an electrical contractor, I have bought and used your product for many years!
That stopped today, and I will inform my fellow contractors to do the same. Did not expect you to not stand behind your product!
Oh well.
Patrick
User's recommendation: Find another manufacturer that stands behind their product! It gets no abuse so it should last
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective??
- - New Battery Tender stays red for over 20 minutes on a 12.74volts Odyssey battery.
- - Old Tender works green; new stays red on Hyundai (12.53 volts).
I have had a Battery Tender for many years and it has always worked great. I recently acquired another vintage car that is not driven much so wanted another Battery Tender for that car.
I received it yesterday and connected it to the BRAND NEW ODYSSEY 12 VOLT BATTERY that had a full charge of 12.74volts. The red light come on and stayed on. It stayed on for over 20 minutes. I then took the Battery Tender I use on the other car, connected IT to the battery and it flashed green for a couple of minutes then turned solid green.
I tried the NEW Battery Tender on the car I had the other Tender on and it again remained red. I then tried the new Tender on my 2023 Hyundai car with a fully charged battery (12.53 volts) and again the light remained red. I hooked up my old Tender to the Hyundai and it flashed green for a couple of minutes then turned solid green. It would appear that the NEW Tender is defective.
I researched and found MANY people have had the same issue. What is going on with the new Battery Tenders?
User's recommendation: Until they confirm the issue has been resolved, by a different battery maintainer.
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“I have bought 4 batteries thru your company. and have enjoyed them. I have bought battery chargers with...“
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Hi Patrick, We understand your frustration and it is unfortunate your charger could not be replaced under the warranty period. If you have any issues with your remaining Battery Tender chargers, please reach out to the Warranty Department directly.