Battersea Power Station
Battersea Power Station Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers give Battersea Power Station a 1.0 star rating from 2 reviews; overall sentiment is negative with reports of unresponsive support and high price levels.
Positive Feedback
Recent recommendations advise getting contact details before purchasing, which some customers found practical.
Negative Feedback / Risk Areas
- Multiple Battersea Power Station reviews cite unresponsive customer service and unanswered emails.
- Customers report issues consistent with common customer complaints about refunds or date changes.
- Price level is described as high compared with perceived value.
Key Takeaways for Future Customers
- Confirm contact details and response policies before buying tickets.
- Expect possible delays resolving ticket changes; follow up persistently with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers give Battersea Power Station a 1.0 star rating from 2 reviews; overall sentiment is negative with reports of unresponsive support and high price levels.
Positive Feedback
Recent recommendations advise getting contact details before purchasing, which some customers found practical.
Negative Feedback / Risk Areas
- Multiple Battersea Power Station reviews cite unresponsive customer service and unanswered emails.
- Customers report issues consistent with common customer complaints about refunds or date changes.
- Price level is described as high compared with perceived value.
Key Takeaways for Future Customers
- Confirm contact details and response policies before buying tickets.
- Expect possible delays resolving ticket changes; follow up persistently with customer service.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy with service
- - Need to change Lift 109 Champagne Ascent tickets from Feb 15 to Feb 13.
- - No replies to emails; messages left on the answering machine.
I need to change the dates on my Lift 109 Champagne Ascent tickets from the 15th of February to the 13th of February, but I am not getting any reply from the emails I've sent. I have also left messages on the answering machine.
Preferred solution: Change dates on tickets I recently purchased
User's recommendation: Get contact details first before purchasing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have emailed Battersea Power Station regarding changing my tickets to another date but they have not replied.
I bought two tickets online for lift 109 champagne Ascent and I need to change the dates which I have emailed them and called them 4 times and still haven’t received a reply. It getting nearer the time and need to get the tickets changed asap!
Very disappointed that they have not replied to my emails regarding my tickets I purchased that I need to change the dates.
Hello Peter, If you could please email us at guestservices@***.co.uk so that we can assist you direct. We havn't received any email under this name and your name also does not appear on our ticket system for guided tours.
If this pertains to the LIft109 Experience then please contact the Lift109 team via info@***.co.uk who will be able to assist you. Thank you Guest Services
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Hi Peter, Lift109 is run by a third party company and their contact email is info@***.co.uk, they currently do not have a contact number. You can also submit a form for call back on https://***/hc/en-gb/requests/new Hope this helps