Peter A Nou

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Not happy with service

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Battersea Power Station - Not happy with service
Battersea Power Station - Not happy with service - Image 2
Battersea Power Station - Not happy with service - Image 3
Battersea Power Station - Not happy with service - Image 4

I need to change the dates on my Lift 109 Champagne Ascent tickets from the 15th of February to the 13th of February, but I am not getting any reply from the emails I've sent. I have also left messages on the answering machine.

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Preferred solution: Change dates on tickets I recently purchased

User's recommendation: Get contact details first before purchasing

1 comment
Guest

Hi Peter, Lift109 is run by a third party company and their contact email is info@***.co.uk, they currently do not have a contact number. You can also submit a form for call back on https://***/hc/en-gb/requests/new Hope this helps

Peter A Nou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Walton On Thames, Surrey

I have emailed Battersea Power Station regarding changing my tickets to another date but they have not replied.

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Very disappointed that they have not replied to my emails regarding my tickets I purchased that I need to change the dates.

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1 comment
Amreen Azg

Hello Peter, If you could please email us at guestservices@***.co.uk so that we can assist you direct. We havn't received any email under this name and your name also does not appear on our ticket system for guided tours.

If this pertains to the LIft109 Experience then please contact the Lift109 team via info@***.co.uk who will be able to assist you. Thank you Guest Services

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