Manufacturer: Batteries Plus Category: Part Replacement Clear all filters (13 of 13 reviews match)
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I took my daughter's I phone 6s to have the screen replaced. Within a week it popped off so we took it back , the applied more glue. Within another week it popped off once again. After that I took it elsewhere, where they told me that it was missing its shield plates and two screws that actually hold the screen on. So I had to get it fixed all over again. They refused to replace the parts that were not missing when I initially took the phone to...
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I recently took my phone in to see if it needed a new battery. It was only a few months old but it didn't seem to be charging with new cord I had just purchased. Turned out the charger was bad but I didn't find that out until later. after waiting in the store for an hour and a half the technician told me he had broke it, it had red and green lines. He then changed the screen and it went black. Sent it off and said it cant be repaired. This was a...
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Took my iphone 6 plus in for a new battery. When i picked it was told the screen shorted out when they worked on it. discovered later that they also destroyed the touch ID. Phone was perfect before they touched it . they replaced the screen but told me that i would have to give them my phone to ship back to their corporate office to see if it was their fault. I dont believe them. I am positive the tech broke it because he said he replaced...
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2.3
I didn't like
  • Broke my phone then lied about it
#989663

Batteries Plus Phone Part Replacement Review

#921776
1.9
3 months of go I bought a batterie for my phone the sales guy told me it had life time warranty I went by there to try and exchange since it stop charging I was told he would enter my name and phone # just incase I lost my recipt when I went by I was told I needed a recipt or to by another since I had lost my recipt he was rude and left me standing there he just walk away
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I went in for an iPhone screen replacement about 2 months ago. They checked my device thoroughly. The only thing wrong with my phone was the cracked screen. When I picked up my phone I noticed that the home button was not working. I told them that it wasn't working and they responded saying that I had to come in the next day for the technician to fix it. after picking it up for the second repair I noticed that the button worked, but not the...
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2.0
I didn't like
  • Managers poor attidude
  • Poor comunication
  • Disrespectful staff
Took my phone in for repair did not work when I got it back 3 days later. Took to two phone repair stores and called two different Batteries Plus stores and all said the parts put in my phone were defective. The Olathe store said the phone was broke when I brought it in which is why I brought it in. The manager would not replace part under warranty so I took it to a different Batteries Plus and they changed part under warranty and phone works...
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I called and asked if theyd repair my Samsung Galaxy Note 5 ..charge port...they said it would have to ge replaced not fixed. Theyd order the port for it and call me when it was in. I waited a week and no word..so i called...the guy said he could not find a work order on it with my name ...told him i spoke with a young man and he verified with the Manager on duty that it could be fixed and theyd order the part. Well...then i was told the...
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I took my iPhone 6 Plus in to have the screen replaced. The tech ruined the Touch ID. I was no longer able to use that function once he replaced the screen. He admitted it was the second time that day that this happened. He didn't even offer a resolution. I told him to put my old screen back on as I refused to pay for this. I left the store worse off than when I walked in, not to mention the 3 hours of time I wasted back and forth. Batteries...
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Anonymous

Anonymous I ended up taking my phone to the Genius Bar @ Apple. The price for the screen repair is not too much higher than what I was prepared to pay Batteries Plus. Apple repaired the...

Anonymous

Fly As someone who has fixed phones. The Touch ID is usually the easiest thing to damage. once damaged it cannot be repaired. Every repair place around damages a Touch ID every o...

I took my phone to the store for repair. Somehow, when i got mine back, my phone had somebody else's SIM card- meaning i had a different service and phone number. I called them- they said call back on Monday for manager at 4. I called them at 4:11, they said the manager just left. Luckily, i called my original phone number, met the guy- another victim from the batteries plus- who has my sim card, and exchanged ours back. Meanwhile, the store is...
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I took my daughter iphone6 to BP in Florence SC to have screen replaced. Took it home, daughter turns it on an says " Dad there is white light coming in around the outside of screen and one corner isn't in place. Next day I took it back they put the wrong screws in it and tried to tell me someone else did it. I the meantime humidity or "their water treatment" has ruined her phone. The Manager is also a *** with the personality of a rock. Never...
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I broke my screen then took to battery plus bulbs they change the screen i left at four and by eight the screen cracked again went in the next mourning and the guy did not even take the phone from me he just said its mine they dont warranty the glass that i broke it but for another 160.00 dollars they will change it again after i call the corporate office three weeks later they called back to say they could not do anything that the owners had...
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