New Reviewer

Batteries are only 7 months old and I feel that the management made no effort to try and please me. Even if he had given me half off a new set I would have been happy.

I purchased six batteries and they have a one year warranty, plus they were installed by the manager. He never explained how to maintain the batteries nor how to service them. I dont think this is fair and I think he should at least offered to help me with the purchase of new batteries

User's recommendation: Explain the directions of taking care of batteries and how to fill them with distilled water show how to maintain the batteries. We aren’t mechanics nor do we install batteries. I would like for a follow up on my case. This is not acceptable to me.

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#4341154 Review #4341154 is a subjective opinion of poster.
Location
Monroe, Louisiana
Pros
  • Convenient
Loss
$1100
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

A complaint

Its not really the company , nothing wrong with the company. Its the shop that I went to that has the problem on camp Bowie in Fort Worth.Disrespectful people are working there, theyre rude they dont know how to treat a customer. Thank you.

User's recommendation: Not to go to camp Bowie shop in Fort Worth Texas.

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#4283557 Review #4283557 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

Bad battery in key fob

I stopped in your store, which I frequent often and purchased a key fob for my sons, new vehicle, which is not even a year old. The battery went bad and I stopped at your store, expecting the battery to be replaced free of charge and to my surprise I was charged for...
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#4208439 Review #4208439 is a subjective opinion of poster.
Location
Western Springs, Illinois

Issues with my watch

Batteries Plus Bulbs - Issues with my watch
On 08-16-22 I took my watch into your Martinez store to have my screen repaired. On 10-12-22 I took my watch to your evans store 0473 for a new battery because my watch would not hold a charge for over 8 hours. Nothing was wrong with it. After the evans store installed...
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#4119930 Review #4119930 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Complaint

I NEEDED SOMEONE TO CALL ME BACK ASAP 502-810-****. My name is Kelly Carstens and I bought a battery from your store in Slidell

User's recommendation: To not do business with this company ever.

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#3931802 Review #3931802 is a subjective opinion of poster.
Location
Slidell, Louisiana
Pros
  • No pros
Loss
$200
Preferred solution
New battery
New Reviewer

Warrenty

My wife bought a battery there 2019 and she cannot remember her info and now the lifetime battery she purchased isn't working and there is nothing anyone can do
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#3397054 Review #3397054 is a subjective opinion of poster.
Location
Fort Walton Beach, Florida
Pros
  • Wide variety
Cons
  • Does not honor warranty
Loss
$225
Preferred solution
Let the company propose a solution

Customer service

3.8
I was having a telephone conversation with your customer service representative who was in the store at the time and I was accused of cussing him out which was untrue all I wanted was an explanation of how long he was going to be in the store how long the store was going to be open and I was not given that information and when I got mad he told me to contact corporate and hung up on me so thats what I did I will no longer be conducting business with batteries plus bulbs

User's recommendation: I will explain to them in my opinion the pros and cons.

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#3253916 Review #3253916 is a subjective opinion of poster.
Location
Newport, Tennessee

Scam backed by arbitration

Why are these complaints about Duracell? Batteries + Bulbs is giving Duracell a bad name. Those dead car batteries you bring in to receive a core deposit of $16 are being "reconditioned" and sold as new by B+B. Of course they'll gladly install the battery for free that way you don't get a good look at it; and the moment it's been hooked up to your vehicle... "no returns, no exchanges". Reconditioned batteries last about 3 months. Warranty? You unknowingly bought a reconditioned battery - they'll claim it's not the battery they sold you and threaten you for trying to return/exchange an old battery or they'll claim you tampered with it. They've been doing this a long time; it's a fine-tuned, well rehearsed scam to keep every penny from every sale. READ THE BACK OF YOUR RECEIPT BEFORE YOU WALK OUT OF THE STORE AND CHECK THE DATE ON YOUR "NEW" CAR BATTERY. This message applies to all batteries they sell.

User's recommendation: B+B is ruthless and they don't discriminate.

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#2247750 Review #2247750 is a subjective opinion of poster.
Location
Tucson, Arizona

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Buyer beware!!!

1.3