Basubvide
Basubvide Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Basubvide has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing failed deliveries and unresponsive support.
Positive Feedback
Few or no positive comments are present; no favorable reports on customer service, discounts, or product value appear in Basubvide reviews.
Negative Feedback / Risk Areas
- Repeated reports of nondelivery and invalid tracking numbers.
- Unresponsive or ineffective customer service and blocked refund requests.
- High price level with no clear contact or business address raises trust concerns.
Key Takeaways for Future Customers
- Expect to search for Basubvide customer complaints and verify tracking before buying.
- Be cautious about refunds and billing; contact payment provider early if issues arise.
- Consider alternatives with verified support and transparent shipping policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Basubvide has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing failed deliveries and unresponsive support.
Positive Feedback
Few or no positive comments are present; no favorable reports on customer service, discounts, or product value appear in Basubvide reviews.
Negative Feedback / Risk Areas
- Repeated reports of nondelivery and invalid tracking numbers.
- Unresponsive or ineffective customer service and blocked refund requests.
- High price level with no clear contact or business address raises trust concerns.
Key Takeaways for Future Customers
- Expect to search for Basubvide customer complaints and verify tracking before buying.
- Be cautious about refunds and billing; contact payment provider early if issues arise.
- Consider alternatives with verified support and transparent shipping policies.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sarasota, Florida
2025-02-03 12:04:00UTC Delivered, In/At Mailbox,LAKE HAVASU CITY - AZ,2025-02-03 12:04:00, Never received this item.
- - Ordered weeks ago; delivery claimed 12 days ago.
- - Can't reach anyone; support email only shows tracking info, and a refund seems unlikely.
I ordered this weeks ago, with constant updates. However, I received information that it was delivered 12 days ago.
I tried contacting them via their support email, but it only connects you with your tracking information. It's been weeks and I can't get in touch with anyone or find any way of sending an email.
I want a refund, but that's never going to happen. Don't ever order anything from this company.
- Never buy from this company
- This was an ad on facebook i thought it was safe
- This item was shipped from china i never order anything from china
Preferred solution: Full refund
User's recommendation: Never buy from this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPLEASE DO NOT ORDER FROM THIS HORRIBLE COMPANY!!!
- - Order placed Nov 4; tracking confirmed.
- - Shipment stuck in NH and NY; tracking invalid.
- - Item not delivered; PayPal dispute filed; return fees charged.
Placed the order on November 4th. I received an order confirmation number and tracking number.
The order was stuck in NH for weeks.
I contacted the company on 12/8.
they gave me a different tracking number. Red flag #1.
Then I checked the status of the new tracking number, the order was stuck in NY.
I checked on December 22nd, still in NY.
I checked on December 27, it stated the order was delivered on December 18th.
Never received the item.
They gave me a USPS tracking number.
They told me to contact the post office.
Called the USPS, they said the tracking numbers are not valid (USPS and second tracking number).
12/28 I filed a dispute with PayPal.
I entered the tracking numbers in the USPS website.
The second tracking number is not valid.
The USPS tracking number is The package associated with this tracking number did not have proper postage applied and will not be delivered. You are encouraged to contact the sender/merchant to seek reshipment, refund or other available recourse.
I send them the pdf files with this info.
They wanted me to confirm my address.
I did. They checked with Logistics.
12/3 They wrote Sorry for the inconvenience, would you like us to resend the items.
I was beyond done.
I'm not going through this again.
I wanted a full refund.
They stated in order to process the return I HAVE TO PAY A SHIPPING AND ORDER FEE.
I get nothing, and now they want to charge me!!!
I said absolutely not!!!
I escalated the situation to a claim.
They told PayPal I received the item and PayPal closed the case.
They have my money and I have nothing.
I still haven't received the item.
These scammers need to be shut down!!
This isn't their first time screwing people.
See other one-star reviews of this horrible company.
https://www.trustpilot.com/review/basubvide.com
If anyone has been screwed by this company like I have, and you probably will.
Please report them to the Federal Trade Commission, The Chinese Consumers Association and The International Consumer Protection and Enforcement Network.
Leave public reviews. I have been doing this.
Please get the word out on these thieves.
Some other red flags:
There are no reviews on their website.
There is no contact number on their website
There is no business address on their website
Different company name through PayPal
(COOLYxcxcsCOZY Co.Ltd)
This really makes me angry, and I hate to see others lose their money and be taken advantage by this horrible company.
User's recommendation: Don't order from these thieves.
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Had the same issue. And PayPal sided with them.
Because they marked it delivered!!!! Shame on you PAY PAL.