Baskin Robbins Australia Reviews
Baskin Robbins Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Baskin Robbins Australia has 1.6 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation is to go to another store.
Positive Feedback
Customers note product diversity and availability of vegan options as the main positives for Baskin Robbins Australia reviews.
Negative Feedback / Risk Areas
- Multiple customer complaints about unfriendly or intimidating staff and poor customer service.
- Reports of dark, poorly presented stores that do not match brand expectations.
- Complaints about soft or underfilled take-home packs and high price level with weak discounts.
Key Takeaways for Future Customers
- Read recent Baskin Robbins Australia reviews before visiting to gauge store experience.
- Confirm take-home pack weight and product firmness at purchase to avoid issues.
- Expect limited discounts and consider visiting alternative locations if customer service is a concern.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Baskin Robbins Australia has 1.6 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation is to go to another store.
Positive Feedback
Customers note product diversity and availability of vegan options as the main positives for Baskin Robbins Australia reviews.
Negative Feedback / Risk Areas
- Multiple customer complaints about unfriendly or intimidating staff and poor customer service.
- Reports of dark, poorly presented stores that do not match brand expectations.
- Complaints about soft or underfilled take-home packs and high price level with weak discounts.
Key Takeaways for Future Customers
- Read recent Baskin Robbins Australia reviews before visiting to gauge store experience.
- Confirm take-home pack weight and product firmness at purchase to avoid issues.
- Expect limited discounts and consider visiting alternative locations if customer service is a concern.
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Verified Reviewer
Complaint
- - The Baskin-Robbins store was very dark and I won't return.
- - Ice cream was soft and the take-home pack wasn't weighed.
The Baskin-Robbins at Virginia or Boondall Im not sure of the exact suburb. Anyway I went in it was the store was very dark.
There was a man who was not at all friendly or helpful and quite scary really it didnt go with the whole colourful ice cream store vibe. I asked him for a small take-home packAnd the ice cream wasnt hard it was quite soft too soft and it was nowhere near the top of the take-home pack and he didnt weigh it and there was no way it weighed what it should have.
This was an incredibly Im pleasant and friendly dark scary experience. I will never go back there I dont understand how this man is running the store and the store is getting away with ripping off customers
- Vegan
- See written complaint
Preferred solution: There’s not enough room to write what I would like to write. But from another store. I would like what I paid for ice cream that wasn’t half melted the correct amount and friendly service
User's recommendation: Go to another store
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