Basin White Reviews
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Your check out system made a mistake, told me my transaction was declined and still charged my account, after i used another card! Now I'm stuck with two orders.
Reason of review
Problems with payment
i actually worked for Basin white and you may all love the store and everything about it and how neat it looks but there are things some people may not know about the store. first i am going to say that i am a person that loves to keep things clean and organized and sanitary. when a customer tries something for example the lip scrub/lip balm i always throw away the Popsicle , i would always use a new one on a new person , now our g.m and mangers all would be mad or have a complaint if we used to many Popsicle's or did not just use one for the whole day. We as employees should only use one Popsicle stick a day and some times people would leave that same stick day in and day out and use it on people over and over again. gross right . well we would see anywhere from 500-**** people a day visiting from all over the world and we demo the lip scrub/ balm to almost 50% of the customers and how gross is that using the same stick on people not knowing where there hands have been or what they last touched. how do you not know if someone has herpes or aids or maybe a rash or an infection , and they use that same stick on someone who has nothing ! Also the soaps are not even signature they are ordered from a big company and then shipped to us and we order so much and the soaps that are new are stored away or put on display and the older ones are cut up and sold , half the time they are not fresh anymore and can be months old , especially the ones at the miracle mile location. why does this matter well the soap isn't fresh so the smell of it doesn't last long , also soap is just like vitamins eventually it stops being good for you which may explain why some peoples skin dries out or why some people start breaking out from it. We are a customers first store but i just do not agree with some things that are not sanitary.
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