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BASF

BASF

www.basf.com
What is your customer experience with BASF?

BASF Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BASF has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent recommendation states Run away. Reported issues include poor customer service, slow responses, problems with exchange, refund and cancellation policy, and a high price level.

Positive Feedback

Some customers ask product-specific questions like shelf life details, indicating product traceability and identifiable batch information when provided.

Negative Feedback / Risk Areas

  • Repeated long hold times and unresponsive customer service noted in BASF reviews.
  • Workplace culture and firing practices cited as concerning in BASF customer complaints.
  • Issues reported with refunds and exchange/cancellation processes.

Key Takeaways for Future Customers

  • Expect difficulty reaching support; allow extra time for benefits or product queries.
  • Confirm refund and exchange policies before purchase given reported problems.
  • Check product batch or manufacture date for chemical products if shelf life matters.
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Anonymous
map-marker Lubbock, Texas

Bad workplace

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Nothing but a scummy company ro work for. You won't progress, full of nepotism, and one big friend group at every work place.

Fired me over smoking a cigarette in a smoking area, then continued to fire me after my shift after telling me it's okay.

They deserve nothing. You are disposable to them.

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User's recommendation: Run away.

John C Qjc

Have to wait for over 30 minutes to get someone from our company BASF to answer me.

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This happens to me every year when I call to get the right info for employees benefits. I always call the benefits department for help as one year I didn't call the department for Account Reimbursement and the phone and location had moved so it delayed me by 2 weeks.

Please have someone answer your old employees when we need help.

I gave 43 years to this company and it is redicklious for me to wait so long each time I call for simple information.

By the way I cant also beleive you use vulgar words on your form. I am talking about your word Pissed below.

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Pros:
  • You never answer the call for retirees
Abbe Xju

What is the shelf life of Prowl H20? Bought some...

What is the shelf life of Prowl H20? Bought some that looks old.

ID number on jug is 6020H01HY. Can you please tell me when it was made.

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