
Basement Waterproofing Specialists
Basement Waterproofing Specialists Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Basement Waterproofing Specialists has 4.3 star rating based on 6 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Review authors value the most Website and Turnaround Time. The price level of this organization is low according to consumer reviews.
Company that really cared about their customer
They came out were polite and did an excellent job found 2 other problems and didn't charge me anything additional, wow they were great!
Excellent quality repair and no water
Basement Waterproofing Specialists were amazing. They charged me $3,700 when 2 other companies wanted over $7,000 for unnecessary repairs and my basement has been dry ever since their repair and the crew couldn't of been any nicer!
They are an amazing caring company
I had a flood in my basement and when they came out they didn't try to sell me anything like 3 other companies did. they found the problem which was a broken pipe and fixed it cheap !
they were so honest! $1,250.00 that was it. Everyone else wanted $7,000 to $8,000. for a french drain system around the entire basement.
I didn't know too much about construction but didn't have the money to even install the french drains. I didn't understand why I never got water before but all of a sudden got the basement flooded.
Basement Waterproofing Specialists showed me where my pipe was leaking, which made sense. They fixed it with minimal time down and cleaned up the water and mold and the smell is gone!
- Excellent workers
My mold removal horror story!
My basement walls were covered with mold spores, my husband and I checked out a few companies and decided on basement waterproofing. There was a sample of the finished product.
We were very clear about their process. and what we should expect. Dean the salesman showed us before and after pictures of what we should expect. The promise does not match the results.
Dean the salesman isn't returning my calls. We had to have them redo 75% of the walls. My floors were damaged with cement they spilled and l took pictures of the unsatisfactory work. It took us a week to try to clean up the mess they promised to take care of.
They used our broom and ruined it, our laundry room sink had dried cement in it. They asked us to evaluate their work but they seems to have changed their minds, its been about a month since Basement waterproofing were here.
Preferred solution: Let the company propose a solution
A Basement Waterproofing Specaialists Complaint
After almost 4 years of our basement constantly getting wet and disgustingly slimy every time it would rain, I convinced my husband to finally get waterproofing done.
We called 3 companies we found online. Two of them had very medicoore reviews, and after talking to them (even though one had a really low price), we decided to go with Basement Waterproofing Specialists because they had incredible reviews on Google and Facebook and a few other places.
The two salesmen that showed up were really nice and took a lot of time to explain everything to us. They came in toward the upper end of prices, but given their reputation, we decided to take a chance.
We were thrilled with the work. Our basement is as dry as a bone, even though we've had 3 pretty huge rain storms and some snow.
No more ickyness, and it's never dank down there.
My only complaint about them is that now that it's dry, my husband built an entertainment center in the cellar and i hardly see him anymore!
Seriously, if you have a problem in your cellar, call them. They did a great job for us.
Basement Waterproofing Specialists Review
We called this company a few months ago when our crawl space flooding got to be too much to stand. It was happening for awhile, every time it rained, even a little.
But, early in the fall, we got hit with a few days of rain and the whole space flooded out. It ruined some stuff we had stored, but the worst was that it was starting to make cracks in our foundation.
We found basement waterproofing specialists through a friend of our neighbor. They had a good experience, so we decided to give them a shot.
The salesmen were very nice, respectful of our home and dogs. The crew worked hard and got the whole thing done pretty quickly. They also cleaned up really well.
Best part is that we haven't had any water or wetness at all in the crawlspace since then, even through a few rain storms.
- Customer service
Basement Waterproofing Specialists, Collegeville PA won't leave me alone!
I own a house built in 1925. The basement leaks, due to the 1925 building technology, but does not flood. I have a sump pump in my basement that does a good job. Aside from my furnace and oil tank, there is nothing valuable down there. Out of curiosity, I called Basement Waterproofing Specialists for a free review of my options for waterproofing my basement. The two guys that came out were very nice, decent, friendly people who looked at my situation and gave me an estimate. Considering there is no real use of my basement, whether it is 100% waterproof or not, I decided their estimate of $16,000 was not the way I wanted to go.
For the past 40 days or so, this company has called me again and again, sometimes three times a day with their sales pitch. I NEVER answered their calls even once and yet they continue to harass me by calling me every day for the past 40 days (weekends excluded). I texted them asking them to stop calling me. Yet the next day they called again. I am now threatening them with hiring a lawyer and suing them because of their blatant harassment and yet they continue to contact me. Today, out of total frustration, I finally blocked them on my phone. They refuse to take "NO thank you" as a final answer. I am reporting them to the Better Business Bureau after I send this review. They will NOT leave me alone even after I texted them on numerous occasions and told them I was not interested in their services.
As I mentioned prior, the two guys who came out to my house seemed liked good decent, honest people and they looked at my basement and presented me with my options and made suggestions. There was no real high pressure sales pitch involved. Our meeting was informal and I felt comfortable with their visit and their recommendations. The issue is what happened afterwards when their bosses started calling me and refused to accept my "NO thanks" text back to them. For the past 40 days they have phoned me every day (except for weekends) over and over, sometimes twice a day. I texted -- TWICE-- with a "NO thanks and please stop calling me " message and they called again the next day. Honestly, I want to get the home phone number of the boss(es) who keeps calling me every day for the past 40 days and I want to call him on a daily basis for a month or two and bombard him with calls and see how he likes this type of treatment. If you let this company into your house you better be prepared to go through with them waterproofing your basement. Otherwise, you will be harassed like I am currently being harassed. They will NOT take "NO thanks" as the final answer.
Construction and Repair Expert Talks
Companies Similar to Basement Waterproofing Specialists
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
It is refreshing to find a nice caring company that just cares about the customer!