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No customer service

1.3
Bartons Motor Group - No customer service
Purchased a used vehicle from the Capalaba dealership, the sales person made a lot of promises but didn't deliver. Make sure you have everything in writing and you triple check any accessories you are getting fitted. Sent them a photo of exactly what was required but they fitted a totally different product they we cannot use. Once deposit is made, they want nothing to do with you. Promised the vehicle would be delivered in one week after several phone calls and emails three weeks later we finally get the vehicle. Very disappointed, will not use this dealership again.

User's recommendation: Go to another dealership.

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ID
#4421889 Review #4421889 is a subjective opinion of poster.
Location
Brisbane, Queensland
Cons
  • Customer service
  • Delivery time
Loss
$2000
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I AM DEPRESSED AND MADE TO SUFFER ITS UNFAIR

1.0
Bartons Motor Group - I AM DEPRESSED AND MADE TO SUFFER ITS UNFAIR
Hi there I have are big problem with holdan at capalaba as they have turned my life upside down due to giving me false information in regards to my air bag recall now I have sent then 7 emails and tried calling them but they don't wont to admit that I wastold false...
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ID
#3124881 Review #3124881 is a subjective opinion of poster.
Location
Brisbane, Queensland
Pros
  • No comment
Cons
  • No comment
Loss
$5000
Preferred solution
Let the company propose a solution

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