derek G Eyi

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Can't return the product i just bought (35% restocking fee)

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Bought a nice office chair from Barry's, Two days later I called him up and told him that I can't take the chair and want to return it because it was very uncomfortable for me because of my back problems. The reason I bought this particular one was because of the price and quality, thinking that it would be a good decision based on what I need. He says that there is a restocking fee of 35% !!! I have heard of 10% before, but not 35. He would not give me the full amount that I had paid for it back $626. That was too much money for me to lose on just a return when the product is perfect and has nothing wrong with it after only two days. Seems like I was a little entrapped when I found out that he might have taken it back if I had the box it came in, well they delivered it to me assembled with no box. After I called to return it, he said he can't sell it if it's not in the box. Just buy somewhere else. Zero help from him
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Loss:
$626

Preferred solution: Full refund

User's recommendation: buy some where else

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