Kalen Tdk
map-marker Greenvale, New York


I went into Baron Nissan on 7/10/18 and tested drive a 2015 Nissan Altima but the AC wasn't working correctly. I was informed the AC was fixed and I can purchase the car on 7/12/18. I had to bring the car in for 6 different issues on 7/17/18 and didn't get it back until 7/19 which I was then told they could only partially fix my issues. On 7/20/18 the car started to stall on me, I still had brake issues along with a really bad fuel smell from the AC that caused me and my child to become sick.

I have asked for them to cancel my loan of almost 18,000 but was told that they rather low ball me a buyback price of only $8,500 which leaves me with no car and a balance of 9,500 note for a car I only drove for less than 7 days and made me sick.

I am waiting to speak Manager Bryan who can make the finally decision of cancelling my loan completely. The loan has not hit my credit because it has not even 2 weeks yet; this has been the worst experience of my life from getting sick from this car to now not being able to cancel my loan and move on with my life and never speak with anyone from Baron Nissan again.


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Reason of review:
Poor customer service

Preferred solution: Full refund

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