On May 22, 2010, my wife and I came into Baron Auto Maxx and spoke to Michelle Scalise to trade in my wife's 2002 Hyundai Sonata when she spoke to us she stated that the amount that was owned on the loan was too high compared to what they would give us for the trade. We also spoke to Joe the General Manager as to getting approved for the loan with no money down he advised us that they were working on the loan we said ok. After two hours of waiting Michelle stated that they could get me approved for the 2008 Nissan Quest with Chase Auto Finance for $15, 775.00 I said ok. After the contract was signed Joe informed me that Chase will call to verify the information, Joe told me to, "Say Yes "to the questions that the Bank Representative would ask because if I said no than Joe informed me that the Bank would take repossession of the vehicle because the figures would not add up on the contract; and if the Bank asked how much we put down to say $1000.00 Cash" On Tuesday May 25, 2010 a representative from Chase did call me and asked about the options in the vehicle and how much I put down. I did say yes to the questions and also $1000 cash because of the fear of repossession on my credit report and still owing money to the bank after the sale if they reposed the vehicle. I looked over the options that they said the vehicle had and it does not have some of what is listed on the advertisements. There is no remote keyless entry system, power third row vent windows, stereo mounted audio controls, luggage rack side rails. In addition, the finance charge is $14, 995, price of vehicle 20, 000 and $1000 cash which I did not put down; total 35, 995 after all of the payments have been made. My question is how would I get approved when I was currently 3 months behind on my auto loan with a balance of over $25, 000 and also behind on my credit cards? On August 11, 2010 my wife had the phone on speaker and spoke to Michelle and explained that the price that she and Joe quoted was not listed anywhere on the contract which Joe and Michelle stated that it would be and also there is no remote keyless entry system, power third row vent windows, stereo mounted audio controls and luggage rack side rails. When my wife was talking to Michelle, I heard the General Manger Joe in the background and said not to talk to her and he grabbed the phone and was yelling at my wife and said that she was looking for loop holes in order to get out of the contract and informed us to have our attorney call him. All I wanted was to have the options that we paid for under the loan. The original call was to see where the title was because I still do not have it.