Barnett Supplies
Barnett Supplies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barnett Supplies has 2.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "No comment as the matter isn't resolved.", "Carefull what companies you deal with stick with main outdoors sites and your local small companies that onner there products", "Don’t buy this brand", "Don't hold your breath for a response.", "Change your passwords with the real company".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barnett Supplies has 2.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "No comment as the matter isn't resolved.", "Carefull what companies you deal with stick with main outdoors sites and your local small companies that onner there products", "Don’t buy this brand", "Don't hold your breath for a response.", "Change your passwords with the real company".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hyperflite Lighted nock arrow
Sir: I purchased a Barnett Hyper Raptor a short while ago and I am basically quite happy
with the bow so far. The cocking system can be a little finicky and it is fairly easy to get the
cable tangled up inside but also fairly easy to untangle.
My only complaint at this point. I would
like to shoot the hyperflite with the lighted nock but feel 80.00 for 3 is a bit on the steep side. I just
talked with a lady at Barnett and inquired about lighted nocks to fit the regular Hyperflight arrows/bolts
and she informed me you had no such thing!!. She told me the nocks were 'built in' to the shaft; which I can't believe as the shaft must be extruded.
I find it hard to believe I could spend the money for the
lighted nocks and if I was to break a nock the rest of the arrow would be rendered useless, with no
possibility of installing a new lighted nock? Please help clear this up for me.
Thank you David M. Austin
Preferred solution: Lighted nocks for .204 Hyperflite arrow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ccd string retainer
Purchased hyper raptor 410 with ccd last week 9/21/2023 and first time cocking it the device that clips to string
to *** bow broke in half after starting to crank it. I followed video on the operation and was fully clipped
in as instructed in video.
Can
Preferred solution: parts to fix bow quickly
Detroit, Michigan
Where to get crossbow repair in south east Michigan.
Would like a reliable repair shop to fix this crossbow which hasn't shot on target since day one, please just recommend a good shop.
User's recommendation: No comment as the matter isn't resolved.
Granite City, Illinois
Horrible customer service
I will never order anything or own anything from barnett ever again. Or any of these companies.
Ordered a barnett crossbow and it came broken. I always heard and thought barnett was good. I looked up reviews of course and everything looked good so I bought the crossbow. Guess I didn't look up customer service reviews what a mistake.
The customer service is the worst I have ever delt with and I mean the worst. I have been on hold for 3 days now from 8am till 5pm before I got to leave for work. No one has answered the phone or called me back in 3 days. So I look up who owns the the company I need to go through for the warranty it says it was sold multiple times.
That either plano synergy. Pure fishing. GSM and some other company so I call that # and they said I got to get ahold of this company so I call them and they said this company and they say no this company and over and over it goes. No one owns the damn company I guess.
They had no problem taking my money but no one can help me I am pissed not to mention I have to register it in 10 days for the warranty to be valid. But no one can help me. It really gets to me that these big companies would take money from us the people and they won't keep up with their side of the deal with the warranty. SO BEWARE MY FELLOW OUTDOORSMAN.
AND DO NOT ORDER A THING OR GO THROUGH THESE COMPANIES UNLESS U WANT TO DEAL WITH THE SAME THING. FOR NOW ON I WILL CONTINUE WITH THE COMPANIES I HAVE ALWAYS BEEN THROUGH CABELAS OR BASS PRO SHOP. AND THAT BEING SAID LET THE GAME BE GOOD THE FISH KEEP BIGHTING AND THE BEER STAY COLD.
SAFELY OF COURSE. BUT TODAY NO OUTDOOR ACTIVITIES JUST A FEW NEEDED COLD BEERS.
User's recommendation: Carefull what companies you deal with stick with main outdoors sites and your local small companies that onner there products
Broken Arrow, Oklahoma
Horrible product and worse customer service
Product is *** then the customer service department doesnt answer the phone! Waiting on the phone for hiurs on end, it really is ridiculous,
User's recommendation: Don’t buy this brand
Girard, Pennsylvania
Never replied.
I reached out to Barnett to see if they were potentially interested in someone field testing product for them and I never heard back from them. I would be okay with a simple No.
I am a big Barnett fan, I have an older Black cat recurve crossbow and a Barnett vortex compound bow. That is why I reached out to them.
I have always liked and trusted Barnett and I thought maybe we could work together. Thank you, have a good day.
User's recommendation: Don't hold your breath for a response.
Seneca, South Carolina
Quad 400
They never called me back I was on the phone 40 minutes, and then I chose to take a call, never happened
Webdiversion tactic
This company steals information using diversion from such engines as Google search, and creates cloned webpages of companies, such as Home Depot. Be cautious of how these scammers steal your valuable information, especially passwords. If you find out you're dealing through them, immediately change your passwords with the genuine company.
User's recommendation: Change your passwords with the real company
Broken bow
I have tried for over a week to get in touch with someone, always being put on hold. Can you call me at 304-851-**** thank you
Item came damaged. Bad customer support!
Beware of this company!! As previous reviews state the customer service is the worst! My call to customer service was also "disconnected".
I bought a Shower Base and it came damaged as you can see in the attached photos.
I called Barnett customer service within ten minutes of receiving it and was told they had to do an investigation to see who was a fault and that it would take one to two weeks to do that. Their recommendation was to order another one from them and pay for it!
I chose this company because they advertise they are a Home Depot company.
- Return policy
Preferred solution: Full refund
EBarnett Gives Worst Customer Service Experience EVER!!!
This company sucks!!! Homedepot SHOULD BE ASHSAMED AND FIRE THEM ASAP BEFORE THEY LOSE CUSTOMERS due to their *** SERVICE!!!
eBarnett.com website {{Redacted}} that didn't work and their PHONE customer service SUCKED ROYALLY!!!
We needed help with an order since their website didn't work, and their customer service HUNG UP on us when we needed help placing an order!!!
One of the worst recent customer services experiences I have ever had with a Company. Update your systems, or CLOSE YOUR DOORS!!!
BEWARE, DO NOT EVER USE THIS COMPANY, THEY ARE NOT HOME DEPOT
& THEIR SERVICE SUCKS!!!
Questionable Billing Practices
I wish that I had seen this comment earlier. I placed an order with them for two cases of air filters.
The total was over $99, so I thought that I would get the free shipping, and it showed that I was getting free shipping when the order was placed. When they processed my order, they split it into two orders (1 order for each case of filters) and charged me shipping on each order. Shipping was $10 on one of the orders and a little over $20 on the other order. So, I ended up paying around $30 of shipping for a $100 order.
These guys billing practices are questionable for sure. So much so, that I am considering filing a complaint with the FTC.
Preferred solution: Refund Shipping Charges
Sugar Land, Texas
Barnett Supplies Hidden $65-$85 Fees! https://www.e-barnett.com/
WARNING WARNING WARNING
RED ALERT
Barnett Supplies hits you with an surprise $65-$85 shipping fee in addition to their usual $9.99 shipping fee for orders less than $99.
You will not find about about this extra $65-$85 fee until AFTER your order has already been placed - and there is NO WAY from their website to cancel the order!
Calling customer service is of no help. They also will not cancel your order and you will be stuck with the surprise fee.
Screen shot is included to show the do not warn you of the additional shipping fees at the check out. You think you will only be paying a small shipping fee but you are not.
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