Barnet and Southgate College Reviews
Barnet and Southgate College Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barnet and Southgate College has a 1.0 star rating from 1 customer review and a 100% unfavorable rating distribution. Consumers report dissatisfaction with customer service, exchanges, refunds and cancellation policy, and note the price level is high.
Positive Feedback
No positive feedback reported in the available review.
Negative Feedback / Risk Areas
- Repeated failure to respond to inquiries and phone messages as noted in Barnet and Southgate College reviews.
- Difficulty obtaining student records needed for replacement certificates leading to customer complaints.
- Problems with refunds and exchange processes after paying examining board fees.
Key Takeaways for Future Customers
- Expect slow or no replies from customer service and confirm student numbers before paying external fees.
- Be prepared for potential issues with refunds and certificate replacement timelines.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barnet and Southgate College has a 1.0 star rating from 1 customer review and a 100% unfavorable rating distribution. Consumers report dissatisfaction with customer service, exchanges, refunds and cancellation policy, and note the price level is high.
Positive Feedback
No positive feedback reported in the available review.
Negative Feedback / Risk Areas
- Repeated failure to respond to inquiries and phone messages as noted in Barnet and Southgate College reviews.
- Difficulty obtaining student records needed for replacement certificates leading to customer complaints.
- Problems with refunds and exchange processes after paying examining board fees.
Key Takeaways for Future Customers
- Expect slow or no replies from customer service and confirm student numbers before paying external fees.
- Be prepared for potential issues with refunds and certificate replacement timelines.
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Verified Reviewer
Can't get a reply to my inquiry
- - Lost certificate; college says records aren’t held and directs to Pearsons.
- - Paid £80 to Pearsons; can’t find me, so £60 kept and £20 refunded.
I lost my college certificate and I've been trying to order a replacement. My old college from 20 years ago said they don't hold records that far back and directed me to the examining board Pearsons.
I ordered and £80 to Pearsons for the replacement certificate only to be told they can't find me in their system. Pearsons suggested I contact the college for information like my student number to help with the search although I have already provided them my name, the name of the course,my date of birth, the year i completed the course and my address at the time of the examination. I have been trying to contact Barnet and Southgate college for the student number for a couple of months and to ask if they directed me to the right examining board in the first place but I have not been able to get a reply. No one answers the phone, when you leave a message as per their prompt no one ever gets back to me and I always the automated response that they aim to reply within 5 or 3 days...they dont reply to emails as well.
As for Pearsons they said since I can't be found in the system they will keep £60 and refund £20. I know I entitled to a replacement certificate but don't knowwhat else to do.
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