Anonymous

Horrible

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They had my complaint in there Office for seven weeks,they never returned my calls.... They paralegal that was in charge of my complaint would have me sitting up front waiting to see her and then she wouldn't come out to see me... This is the worst outfit in the world.... Chuck Barnes is a big lier he sucks......
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1 comment
Guest

Thanks for the input

Anonymous

VERY POOR FEEDBACK/STATUS UPDATES!

I was referred to Barnes and Cohen by a Medical Expert who believes that I have a valid medical negligence/malpractice case. I submitted a document for review on April 19, 2018 to Barnes and Cohen and was told it would take approx. 3 weeks for them to review for a potential filing of a lawsuit. It has been 7 weeks and nobody has been in contact with me. I'm the one that has had to constantly follow up! I finally sent my final inquiry today and received a response stating "we are unable to take on any additional medical malpractice cases." How long have you known you could not take on any additional medical malpractice cases, and why didn't someone reach out to me to let me know this???!!! Very poor feedback and status updates!!!
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Reason of review:
Poor customer service
Anonymous
map-marker Saint Augustine, Florida

Overbilling is a problem here.

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These guys are liars. Stay far from this firm. They overbill and you can write them a check for 10k and they are back in 2 weeks with their greedy grubby hands out asking for more. We need major law reform in this country where attorneys fees are regulated. So how good are these filthy low-lifes to be worth 400 an hour. Poor follow-up and no education on what the client is to do. The IRS doexn't even trust attorneys that they are required to do extra things for IRS only because they are cheats. Stay away from these low-lifes.
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Reason of review:
Pricing issue
Anonymous

Suit against Dillards

Pathetic service. I made most of the calls, said Dillard’s had their own insurance company, not much they could do. $500 Dillard’s gift card.
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Reason of review:
Poor customer service
Anonymous
map-marker Jacksonville, Florida

Don't go to Barnes & Cohen

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I can tell you that I would NOT take my dying dog to be represented by Chuck Barnes. His paralegals are the worst!!! Jessica NEVER calls back and always states that she never received any messages about any cases. DON'T GO THERE!! They do not have any customer service skills. They let their clients sit in the lobby for 10-20 minutes before coming out and then only take 5 minutes with you. They can never give you a solid answer, its always let me contact the insurance company and we will get back to you. and they never do, you have to call back and then get their voice mails. All the good employees are GONE.. Just DON'T GO THERE!!!
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Cons:
  • Poor communication and lack of guidance
  • I dont even recieve return calls
Reason of review:
Poor customer service
1 comment
Guest

Did you ever get any resolution? I am going through the exact same thing with them.

3 1/2 years and counting on a “ slam dunk” rear end collision case. Should I expect any common courtesy or competence or is this just a lost cause?

Spencer R Oay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Would not recomend barnes and cohen; unproffesional

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I have a very cut and dry case. a semi truck ran his light and tboned me. this was 3 years ago. my case manager does not have any good advice. no good doctor references and they wont fight for any more money. their only response is "this is what the adjuster is offering. "..oookay then what do I need them for? ive been very formal with them but now they don't return my calls ive been trying to contact my own case manager for over a month now and no response. I'm no better off than I would have been on my own. only now they want 1/3 of the settlement money. its a waste and their client service is complete garbage. I would not recommend to anyone.
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Cons:
  • I dont even recieve return calls
  • Poor communication and lack of guidance
  • I dont feel like any effort is being put into my case
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

2 comments
Guest

Barne & Cohen is a joke they are full of it took my case don't let u know what's going on very unprofessional please don't go to them they will not be blessed

Guest

Sounds like the creeps actually HELP the insurance company with their standard game of " Delay and Deny" .

You're correct ; you could have done just as well yourself without coughing up 1/3 of the proceeds.

Lazy, arrogant lawyers who play golf with each other are like germs.

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Anonymous

Short Review on February&nbs-05:00;16,&nbs-05:00;2017

I worked for them approximately 2 1/2 months in St. Mary's . They charge 40% and the paralegals do not return calls. I would not recommend them this is why i no longer work there I dont like them taking advantage of my County of Camden County. All the employees are from Florida and new attorney is from Statesboro. Walk away 40% is to high
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Brianah Fxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Barnes and Cohen

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Attorneys that continue to advertise how they are Personal Injury Attorneys. We were involved in a traffic crash, which another driver ran a red light. Barnes and Cohen have great reviews, so I thought I would try and get them to represent me and my wife. I called their office and was transferred to a legal clerk. I gave detailed information to the clerk and was told one of the attorneys would get in touch with me. A week went by and no contact. I called the firm again, this time only getting to talk with the secretary. I was told the clerk was"out of touch" and she would get with him and would return my call. That was 3 weeks ago. Well Barnes and Cohen must have more money than they need. This is a cut and dry case if ever there was one. But I guess they dont want the case? Maybe Farrah and Farrah will take the case.
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Reason of review:
failure to deliver
5 comments
Guest

Your lucky for them not to take your case. They took my cut m dry case ,and and didnt represent me in the mannor my case deserved.

They were very unprofessional the entire time I had to deal with them. They are truly uncaring , and disrespectful. There attorney failed to do her job for me in a timely manner. Causing unchangeable life altering results for me, and my family.

They never offered so much as an I'm sorry.

Feel lucky if any other lawyer took your case. They should be barred from practicing law anywhere.

They are truly evil.

Guest

Thanks for heads up.....

Guest

If you're thinking about hiring this office for your case, don't walk in the other direction, run! They are a small, incompetent office bombarded with cases and will lose you money.

They took forever to settle my case and due to the lackluster job that they did to gather evidence, they left way too much money on the table when negotiating my settlement. The worst experience ever!

I HIGHLY RECOMMEND YOU DO NOT HIRE THIS OFFICE!!!

Charee Glx

They were wonderful with my case. You need to call their office and talk directly with Chuck Barnes.

They kept me informed about what was going on and I had lawyers working on my case not para-legals.

Guest

Go elsewhere! This firm has really gone down hill since they took on my case almost three years ago.

I can't get a straight answer about anything, I have paid more money out of pocket than I ever should have due to lack of accurate advice and now I can't get my settlement finalized which occurred over 2 months ago!

Run away from BBC!! Good luck with your case and finding a competent attorney!!

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