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Barker And Stonehouse

Barker And Stonehouse

www.barkerandstonehouse.co.uk
What is your customer experience with Barker And Stonehouse?

Barker And Stonehouse Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Barker And Stonehouse has a 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution shows a mix of unfavorable and positive feedback. Reviewers value the Website and Exchange, Refund and Cancellation Policy and note low price level.

Key Takeaways for Future Customers

  • Check Barker And Stonehouse reviews for mixed experiences before purchasing mobility equipment.
  • Confirm refund and cancellation terms when ordering higher-cost items like a mobility bed.
  • Expect basic customer service responsiveness but potential delays coordinating with third parties.

Negative Feedback / Risk Areas

  • Recurring customer complaints about product faults and slow supplier coordination leading to delayed repairs and refunds.
  • Local concerns reported about company vehicles and safe driving.

Positive Feedback

Office staff were described as helpful and apologetic during a refund resolution, and price level is reported as low.

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Joanne W Snx

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Verified Reviewer

Speeding

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AI Highlights
  • - Barker and Stonehouse van speeding through Dipton, at least 50 mph in a 30 zone.
  • - Last 3 characters were BFV.

I observed a barker and Stonehouse van speeding through dipton today doing at least 50 mph maybe more didnt get the full reg but last 3 were BFV this is not acceptable seen as its a 30 zone! Please can you look into this matter further. I might sound like a Karen but the speed limit is there for a reason!

Preferred solution: Someone needs to look into this matter further

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Jonnie Myz

Bed Review from Newcastle Upon Tyne, Newcastle Upon Tyne

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AI Highlights
  • - Signals interfered, bed moved on wrong side.
  • - Refund arranged; staff helpful; won't buy again.

I got a mobility bed from barker & stone house it had vibration mode and moved to help you up and down but the signals kept operating the wrong side of the bed the signals kept interfering and on one side the movement would stop or not work at all i was not happy as the enginier had said when instoling it it is faultted but we will sort it out for you when i rang they said tempa wonted there own person to inspect it it took 3 wks for him to come he agreed with the first enginier saying the controls and the signal box need replaced i said to him and the company i would like it replaced please as it cost 4 thousand pound i rang the office a lot the couldnt get a hold of tempa then they said the interferance with the signals is to be expected the ladys in the office were so nice the agreeded with us that it shouldnt be happening when i asked about the problems with the one side of the bed there respons was we are debating about that and would get back to me i was so angree i askedthem to take it back and refund

my money they did arrange this and i must say the ladys in the offce were so helpfull and appoligised for tempa but it wasnt there fault i carnt believe a company so big could treat me this way and would not buy any of there products again and i would advise barker and stone house to stop selling there products to as it will give them a badreputation to

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