Anonymous
map-marker Chicago, Illinois

Cant speak to anyone

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Just trying to set this up was a nightmare. They dump an android in your lap with zero customer support while needing to link accounts that won't allow you as you don't have permission. Absolutely horrid experience so far, and I've had it for an hour

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Joseph R Ybi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gilbert, Arizona

Return. I can't connect Bark Home to my computer.

I can't connect your product to my computer. Please don't put me through an endless chat.

I've already tried that. Just tell me the mailing address so I can return the Bark Home and get a refund.

The issue is that all the spaces on my router are taken up.

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User's recommendation: Make sure you have at least one router space available to hook up the Bark product before you make a purchase.

Anonymous
map-marker Salisbury, North Carolina

This phone is agervating

DMyself and my husband has tried to set this phone up for two days and its impossible cant reach out to anyone to get assistants Im just over it now trying to figure out how to return it omg just a waste of energy no communication from anyone no number nothing

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User's recommendation: Don’t waste your time

Anthony B Koy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dishonest Company

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Bark - Dishonest Company
Bark - Dishonest Company - Image 2
Bark - Dishonest Company - Image 3
Bark - Dishonest Company - Image 4
Original review Apr 06, 2023

Bark Technologies illegally made a fraudulent unauthorized charge. The images they sent stating damages were not accurate nor from pictures of the phone returned.

The sequence of the images were obviously pulled from a library they have on file because not one of the 3 photos were in sequential order. Way too large of a gap, like the photos were selected from a library. They refuse to send a photo showing one screen with all three scratches they are claiming. There is no US based customer service number to call.

It's a company out of the US with a Country code of +020. US residents have every right to know what they are dealing with. Look at the attached image especially the first one. If I took pictures of something, the pictures of that item would be in a sequential order.

The money is not a big deal, don't even care about it. It's the principals behind this company falsifying images just to collect revenue.

View full review
Loss:
$59
Pros:
  • Great phone for children
Cons:
  • Dishonest company regarding returns and unauthorized charges

Preferred solution: Full refund

User's recommendation: Do not use this product

3 comments
Angela M Wdh

I'm losing money because I don't have access to my mail. What are the difficulties you have to help?

Angela M Wdh

I do not recommend anyone to have a Google account

Angela M Wdh

I do not recommend anyone to have a Google account because there is no service. My email that I want to restore has a password: angelhair110gmail.com. I do not recommend anyone to have a Google account

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Shay L Nmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service contact

You get a bark phone with no real help in setting it up. Not worth buying. No contact phone number, just email and hope for a reply

View full review
Loss:
$60
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don’t buy

1 comment
Guest

I am having the same trouble with Bark.us They do not want to talk and help you. There is NO customer service.

NO phone number. Just send them the money

Anonymous
map-marker Goldsboro, North Carolina

I am extremely disappointed in this app. Someone removed the app from my daughters phone without my permission

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I had the bark app for a reason to monitor my daughters social media and phone. She was taken by her father on November 11 and thats I I tracked her. After that I got a notification my account has been removed from her app on he phone and bark will not refund me my money and my access to my daughters phone was lost.

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User's recommendation: I do not recommend

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