Anonymous
map-marker Laurel, Mississippi
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#3448635 
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I can’t even order anything because you can’t talk to a real person which is stupid.

There is no phone number on the website lol.I had to make a Google search inquiry, finally found the number bud got a recording to go online to get help when online is where the problem is that Im having folks! So no orders from me. Also text corporate and let them know I sent an email three days ago that just got a response this morning.
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Jeanette S Tqp

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#1777567 
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I want a real number to talk to a person

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1.8
4 x I put in what I wanted and all the information. Then pressed send and it kept telling me my email was wrong. Not happy.
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Cons:
  • No customer service
Reason of review:
Poor customer service

Preferred solution: I want to talk to a person

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Susanne M Dcl
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#1232884 
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Taking Advantage of Bariatric Patients with Non-Returnable, Terrible Products

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1.5
Bariatriceating - Taking Advantage of Bariatric Patients with Non-Returnable, Terrible Products
Bariatriceating - Taking Advantage of Bariatric Patients with Non-Returnable, Terrible Products
Bariatriceating - Taking Advantage of Bariatric Patients with Non-Returnable, Terrible Products
I just purchased a 14 day Supply of Inspire Products, from BariatricEating.com. It cost over $130.00. I thought this was a legitimate company with that name. It is not. They sell overpriced liquid protein and protein bars that are not good, as half my order is inedible. One is called "Beef Stroganoff Bone Broth". There is NO beef in it! It also has so much sodium, that I cannot drink it. Not even healthy. Also purchased some "breakfast bars" that are inedible. When I asked for an exchange, I was told to read the website return policy, for which I now discover there are NO returns. I have never heard of such a thing! You can't even call their customer service, because they do everything by email. Terrible, terrible company that scams those desperate to lose weight. Keep away.
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Loss:
$50
Cons:
  • Not as described
  • Inferior quality products
  • No customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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1 comment
Guest
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#2312486 
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They offer many flavors of protein powder that are healthy for bariatric patients and taste very good. Seems like a personal issue

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Anonymous
map-marker Selden, New York
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#635650 
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No refunds

I was on an auto ship and needed to cancel it due to the fact that I needed to cancel my debit card. They charged the card that day and it went through. They said that I had to cancel it three days before. It was shipped. I sent it back. They still will not refund it stating some bank law. this is so bogus. I know I will never see the money but need to vent about it anyway. The policy is wrong and needs to be changed. So not only am I out the money I spent but also am a victim of identity theft and they do not care.
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Loss:
$77
Reason of review:
Problems with payment

Preferred solution: Full refund

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samsam
map-marker Silver Spring, Maryland
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#190903 
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Beware Bariatriceating.com return policy

Beware of ordering products from Bariatriceating.com. Although their website says, "We've guaranteed your satisfaction since we packed and shipped our first canister of protein nearly five years ago and our single goal is to make you happy." they charge a 25% restocking fee on every return, including unopened and completely re-sellable goods returned in a timely manner. I have never encountered another online retailer who has such a restrictive and expensive return policy. I have also emailed customer service with a question about a product that I previously purchased, and they did not respond to the email.
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Loss:
$25
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Guest
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#526190 
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Yes, I have had a similar problem with bariatriceating.com -- they are difficult to communicate with and owe me several orders for which they took my money and never sent. Beware!!!

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