STAY AWAY.

THE TICKETS I PURCHASED NEVER ARRIVED, WE MISSED THE SHOW AND CUSTOMER SERVICE SAYS NO REFUNDS APPLY. I AM BAFFLED HOW THIS COMPANY CONTINUES TO DO BUSINESS WHEN A CUSTOMER COMPLAINS THAT THE PRODUCT THEY PURCHASED WAS NEVER RECEIVED, AND THEIR RESPONSE IS TO BLAME FEDEX. I RECEIVED NO NOTIFICATIONS THAT DELIVERY ATTEMPTS WERE MADE, BUT APPARENTLY THEY HAVE NO RESPONSIBILITY TO THE CUSTOMER ONCE IT HAS SHIPPED. CUSTOMER SERVICE IS BOTH INCOMPETENT AND UNCOOPERATIVE. I FIND IT VERY IRONIC THAT THEIR WEBSITE HAS A SEAL THAT SAYS "100% SATISFACTION GUARANTEED." DO NOT USE THIS COMPANY IF YOU HOPE TO ACTUALLY RECEIVE THE PRODUCT YOU PURCHASED.
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ID
#739873 Review #739873 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Problem with delivery
New Reviewer

Bargain Seats Online Gouges consumers

Don't use these guys. It is really unclear what you are paying for. I purchased 6 concert tickets for $123 each. Upon getting my tickets, I found that the face value was $55 and on top of that they charged $25 fees per ticket and then shipping and handling. The tickets were not issued in my name but the name of one of their employees. Upon calling customer service, after going through the automated loop, I was hung up on 3 times before talking to someone and getting a secret number. After talking to a person, they were unwilling to refund the purchase. These guys are userous and unethical. Do not user Bargain Seats Online, they are a ripoff.
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1 comment
#1055627

Same thing happened to me. I bought (4) theater tickets for $360.00. When I received the tickets the face value was listed at $52.00 a ticket

ID
#333358 Review #333358 is a subjective opinion of poster.
Location
Boise, Idaho

About

Bargain Seats Online Terms of Service
To read more: https://www.bargainseatsonline.com/Policies
Bargain Seats Online Privacy Policy
BSO is a resale marketplace, not a box office or venue. Ticket prices may be above face value. What personally identifiable information is collected from USER through the web site, how it is used, and with whom it may be shared. What choices are available to USER regarding the use of USER data. The security procedures in place to protect the misuse of USER information. How USER can correct any inaccuracies in the information. The Company know how much The Customer's event means to The Client and Bargain Seats Online will stand behind The Customer if there are any issues with The User's order. BargainSeatsOnline.com is a resale marketplace where live event fans like The User of Website can find the tickets The Client of Bargain Seats Online want. Tickets sold on the BargainSeatsOnline.com marketplace are sold by independent sellers, from fans to professional ticket brokers. The Customer's order was accepted but not delivered by the seller.
To read more: https://www.bargainseatsonline.com/Privacy
Bargain Seats Online FAQ
To read more: https://www.bargainseatsonline.com/FAQs
Summary

Bargain Seats Online is a ticket marketplace. The company was founded in January 2012. Its headquarters is based in Brookfield, Wisconsin, United States. Bargain Seats Online offers tickets for sports and entertainment events in the US and Canada. Customers can purchase seats for MLB, NFL, NBA, concerts, and theater. Live operators accept orders by phone 24/7. The tickets can be provided by Federal Express carrier, email, and through instant download. They are authentic and valid for entry. Customer can get full refund if any event is cancelled or the tickets are not received on time. Available payment options are Visa, MasterCard, American Express, and Discover.

Bargain Seats Online reviews and complaints

Bargain Seats Online is ranked 59 out of 203 in Tickets category

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