Bargain Seats Online

THE TICKETS I PURCHASED NEVER ARRIVED, WE MISSED THE SHOW AND CUSTOMER SERVICE SAYS NO REFUNDS APPLY. I AM BAFFLED HOW THIS COMPANY CONTINUES TO DO BUSINESS WHEN A CUSTOMER COMPLAINS THAT THE PRODUCT THEY PURCHASED WAS NEVER RECEIVED, AND THEIR RESPONSE IS TO BLAME FEDEX.

I RECEIVED NO NOTIFICATIONS THAT DELIVERY ATTEMPTS WERE MADE, BUT APPARENTLY THEY HAVE NO RESPONSIBILITY TO THE CUSTOMER ONCE IT HAS SHIPPED.

CUSTOMER SERVICE IS BOTH INCOMPETENT AND UNCOOPERATIVE. I FIND IT VERY IRONIC THAT THEIR WEBSITE HAS A SEAL THAT SAYS "100% SATISFACTION GUARANTEED."

DO NOT USE THIS COMPANY IF YOU HOPE TO ACTUALLY RECEIVE THE PRODUCT YOU PURCHASED.

Don't use these guys. It is really unclear what you are paying for.

I purchased 6 concert tickets for $123 each. Upon getting my tickets, I found that the face value was $55 and on top of that they charged $25 fees per ticket and then shipping and handling. The tickets were not issued in my name but the name of one of their employees. Upon calling customer service, after going through the automated loop, I was hung up on 3 times before talking to someone and getting a secret number.

After talking to a person, they were unwilling to refund the purchase.

These guys are userous and unethical. Do not user Bargain Seats Online, they are a ripoff.