Barclays Center
Barclays Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Barclays Center has a 1.0 star rating from 1 review and consumers are mostly dissatisfied about service and value.
Positive Feedback
None noted in available Barclays Center reviews; purchase was completed successfully in store.
Negative Feedback / Risk Areas
- Package theft and delivery left in unsecured lobby, leading to unresolved Barclays Center customer complaints.
- Poor customer service response and refusal to refund despite missing delivery.
- High price level and limited diversity of products or services reported.
Key Takeaways for Future Customers
- Expect limited product selection and higher prices; confirm delivery and pickup policies before ordering.
- Be cautious about relying on in-store pickup or membership prompts; document deliveries and retain receipts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Barclays Center has a 1.0 star rating from 1 review and consumers are mostly dissatisfied about service and value.
Positive Feedback
None noted in available Barclays Center reviews; purchase was completed successfully in store.
Negative Feedback / Risk Areas
- Package theft and delivery left in unsecured lobby, leading to unresolved Barclays Center customer complaints.
- Poor customer service response and refusal to refund despite missing delivery.
- High price level and limited diversity of products or services reported.
Key Takeaways for Future Customers
- Expect limited product selection and higher prices; confirm delivery and pickup policies before ordering.
- Be cautious about relying on in-store pickup or membership prompts; document deliveries and retain receipts.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Package stolen.
- - Visited Niketown Barclay Center on June 8, 12–4pm; bought Nike shorts.
- - Online-only item; could be bought in-store; package stolen; no refund.
Was at niketown. Barclay center atlantic avenue location on june8th.
Between the hours of 12-4pm. Stayed no longer than 30 minutes or so. Made an instore purchase of nike shorts. They were also a pair that were not available in store but only available online.
Nike rep in store indicated i can make purchase in store. Due to thefts of packages. Like normal stores you can mkae orders online and pick them up in store. However, Niketown doesnt allow orders to be shipped to store locations.
Long story short, 3. Things occured.
1. Package was stolen.
2. Day it was delivered i was home all week with a ring camera and no delivery guy came to my door that day m.
Which means they left in the lobby where the lock is broken and it could have been taken by anyone. Dont know who is more at fault. Fast forward to me calling this week still waiting for my package. Eventually because i NEVER received an email.
Bell never rang. And the elevator was broken that week with a temp of 95 degrees. Delivery probably didnt bother to actually deliver to door. And leave in the lobby.
If i knew the package was out for delivery. I would not be calling a week later looking for status. Checked my junk spam and inboxes no email from nike about my order. Great news is that they will not reimburse or refund because it was delivered.
No more nike for me. Another confusing part was they kept bugging me to sign up for a member card. I was wit my gf and she already had one.
But i used my information to make the purchase. Why cant a customer purchase a product and have it picked up in store???
- Customer service
Preferred solution: Full refund
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