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Baptist Memorial Hospital

Baptist Memorial Hospital

www.baptistonline.org
What is your customer experience with Baptist Memorial Hospital?

Baptist Memorial Hospital Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Baptist Memorial Hospital has 2.6 star rating based on 4 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Some nice nurses and food great.
    Cons: Lots of them.

  • Recent recommendations regarding this business are as follows: "I can't say", "Don’t come here!", "Go somewhere else!".

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Baptist Memorial Hospital - Trash
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Pauline W Kur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Albany, Mississippi

Bad experience

I would not give this hospital even a one star I went in from my fall in the bathtub they treated me like it was nothing did not offer any pain medicine the doctor only had me do push up on his hands down on his hands didn't really check me out as good as I thought they should have. they x-rayed my shoulder and elbows in ER bed whenever it was my forearms that were hurt very badly because I had caught myself with my forearms in the bathtub and slid all the way down the wall and into the bathtub laying flat down in that bathtub when my husband came and got me out .

Well actually I was hurting in a very lot of places. They did a scan on my head but not full body scan. and my backbone was hurting and down next to my lower back and tailbone and I told the ambulance driver and ER.nurses were okay. the doctor should have checked me out better especially since The guy at the motel said my eye didn't dilate and so did the ambulance driver and they checked my left eye a few times at the hospital but no one told me anything about why and they never checked it no more after that at that hospital or told me anything about my EKGs and they ran three or four of them on me but especially that doctor in the ER he didn't check me out enough I didn't feel and then he kept me for a different reason overnight just to check my pulse and had me on a monitor which they didn't even have the blood pressure kit on all the time or the machine no one told me anything about any thing I could do how to work stuff nothing in that hospital it was the worst hospital besides the other one I had been in before and Indiana there's probably other stuff I could say but right now but this is just been too bad of experience to say more .had such an awful experience with this hospital it took them messing my medicine up for waiting on the medicine is what the nurse said so they I didn't even have my Valiums at the right time and they didn't even have any of my medicine right the next morning was about to give me the wrong stuff and they wanted me to wear a monitor out of there for two weeks and come back to them after them not telling me nothing about what was going on when I fell for what I had went in there for just horrible experience.

got maybe one hour sleep had to finally ask for pain pill just to find out that the girl said that he don't give him to you you have to ask for them now how stupid is that whenever you go in there and you are in so much pain from falling in a bathtub and you're 62 years old. There was one girl that come to put the thing in my arm and she done a great job cuz it had been years before anyone could find a vein in that arm they could use if I knew her name I would surely put it in here cuz she done excellent. The morning nurse was way to joking telling jokes and then tried to blame it on me when she found out she brought me the wrong medicine. So I pray I never end up in a Baptist hospital ever again in my life.

It was so bad that it makes me upset and nervous just to do this review I tried doing a survey and they had the wrong date in. My family says my eye still doesn't look right today it's the 26th of December this happened on the 24th

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Loss:
$50
Pros:
  • Some nice nurses and food great
Cons:
  • Lots of them

Preferred solution: What could they do now

User's recommendation: I can't say

Anonymous
map-marker Memphis, Tennessee

Unhappy!

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There is absolutely nowhere for family to go while a loved one is in ICU. There is nowhere for out of town family members to get a shower while loved one is in ICU. The hospital is absolutely filthy.

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User's recommendation: Don’t come here!

Tondalaya Mgo
map-marker Pontotoc, Mississippi

Too much long waiting time at pontotoc MS care

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I and my spouse been a regular customer of MS care pontotoc 353 Hwy 15 N. Services are good but unfortunately I have tell you that whenever we have to take services of this location (IF YOU have at least minimum ONE HOUR then and then take the appointment otherwise JUST forget that you will be able to complete your other task)then always it takes at least one hour.

I know this location might remain busy but still I dont think every single time remains busy.

I dont know but looks like nobody is interested in giving services in timely manner. And it happens anytime during work hours- whether in the morning or afternoon.

We are working people just like MS care employee so at least expect to get service in timely manner.

Hoping to get services in timely manner in the future.

Hoping a favorable response from Baptist

Customers Care Service.

Sorry but reality

Giri

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Jerry M Het

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Need a pre hospital admin

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Inability to get prep admission from Dr Berryhill!!!!!!

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Preferred solution: Deliver product or service ordered

User's recommendation: Go somewhere else!

Angelina L Rta

Trash

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Baptist Memorial Hospital - Trash

My father has been a patient for 3 days now at Baptist hospital- Jackson. The trash hadn't been taken out since he arrived on the 3rd floor.

Now i see why there are 2 large trash cans in the room. Plus his gown was left on the floor.

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Robert J Jcf
map-marker Plano, Texas

Horrible Dirty Hospital

Updated by user Mar 15, 2013

Since this report the Public Advocate got involved and according to information from her the issues have almost all been attended to, except the nursing issues of lack of empathy and signing sheets ahead of time schedule.

Original review Feb 12, 2013

I stayed in this hospital for 3 nights and experienced a terrible experience.A high percentage of nurses not caring, and with no empathy. Nurses handling my IV with no surgical gloves on.

Bed sheets not being changed when soiled. Linen and trash over flowing onto the floor. Nurses throwing soiled gloves onto the floor.

Alarm button not working. Nurses signing the check on patient sheet for all hours at the beginning of each shift, but not checking every hour.Air conditioner duct was filthy with black grime.Food was good and nicely served.I was glad to get out alive.

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Edward O Xdp
map-marker Memphis, Tennessee

Hospital failed to record serious fall and injury

My wife and I have received fine outpatient treatment at Baptist Hospital ("East") for many years. But on Sept 30, 2010, she was admitted with chest pains. No heart trouble was found but she weakened rapidly, perhaps due to narcotics administered. A nurse, having been warned that the patient was unsteady, dropped my wife (or allowed her to fall) while moving her from bed to toilet. My wife had extended unconsciousness and delirium.

The fall was apparently unreported and there was no exam for concussion or broken bones. Our complaints to the nurses and doctors and swelling in my wife's foot were not charted.

Increased painkiller was administered. After my wife was released from the hospital and I took her to a doctor, she was diagnosed with a broken foot, broken vertebra, dislocated vertebrae, serious digestive complications (gastroparesis, presumably caused by narcotic painkillers administered without stool softener) requiring drugs with bad potential delayed side effects. My wife was in considerable pain for two months and unable to resume normal life for three months; I lost three months of my usual life caring for her.

Many thousands of dollars of medical expenses were met by the taxpayers (Medicare), not by us, that should have been paid by the hospital.

The hospital refused to give any help or information; it refused to return phone calls for months. After I wrote to city council members and legislators, I received a letter saying that my wife had been treated according to Baptist Hospital standards.

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3 comments
Guest

I'm the original poster here. We did eventually get told that Medicare had refused to pay the bill from Baptist Hospital and we should not pay it either.

However Medicare did pay all the bills for subsequent treatment of the broken foot etc., and told us they would only collect those from Baptist if =we= won a malpractice case against Baptist.

We spoke with attorneys and doctors who told us that Baptist was so badly broken that it was not going to improve - it would rather defend malpractice suits than fix the problems. Since we could not get our three months back and money would not substitute, we did not pursue the malpractice claim.

Guest

While I certainly agree that Baptist is very careless with records, possibly due to the extremely poor treatment of Baptist employees by the administration there, medical records get loose in bizarre ways. I recently bought a used file cabinet from a used furniture store, and it had a lot of medical records in it.

Guest

Baptist Memorial Hospital, Memphis Tn. Somebody is sharing patient information.

those miserable people are requesting payments from Emergency Dept. be careful.

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