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Baptist Memorial Hospital Reviews
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Verified Reviewer New ReviewerNeed a pre hospital admin
Inability to get prep admission from Dr Berryhill!!!!!!
User's recommendation: Go somewhere else!
ID
Location
Memphis, Tennessee
Preferred solution
Deliver product or service ordered
New Reviewer
Trash
My father has been a patient for 3 days now at Baptist hospital- Jackson. The trash hadn't been taken out since he arrived on the 3rd floor. Now i see why there are 2 large trash cans in the room. Plus his gown was left on the floor.
ID
New Reviewer
Horrible Dirty Hospital
Update by user Mar 15, 2013
Since this report the Public Advocate got involved and according to information from her the issues have almost all been attended to, except the nursing issues of lack of empathy and signing sheets ahead of time schedule.
Original review posted by user Feb 12, 2013
I stayed in this hospital for 3 nights and experienced a terrible experience.A high percentage of nurses not caring, and with no empathy. Nurses handling my IV with no surgical gloves on. Bed sheets not being changed when soiled. Linen and trash over flowing onto the floor. Nurses throwing soiled gloves onto the floor. Alarm button not working. Nurses signing the check on patient sheet for all hours at the beginning of each shift, but not checking every hour.Air conditioner duct was filthy with black grime.Food was good and nicely served.I was glad to get out alive. ID
Location
Plano, Texas
New Reviewer
Hospital failed to record serious fall and injury
My wife and I have received fine outpatient treatment at Baptist Hospital ("East") for many years. But on Sept 30, 2010, she was admitted with chest pains. No heart trouble was found but she weakened rapidly, perhaps due to narcotics administered. A nurse, having been warned that the patient was unsteady, dropped my wife (or allowed her to fall) while moving her from bed to toilet. My wife had extended unconsciousness and delirium. The fall was apparently unreported and there was no exam for concussion or broken bones. Our complaints to the nurses and doctors and swelling in my wife's foot were not charted. Increased painkiller was administered. After my wife was released from the hospital and I took her to a doctor, she was diagnosed with a broken foot, broken vertebra, dislocated vertebrae, serious digestive complications (gastroparesis, presumably caused by narcotic painkillers administered without stool softener) requiring drugs with bad potential delayed side effects. My wife was in considerable pain for two months and unable to resume normal life for three months; I lost three months of my usual life caring for her. Many thousands of dollars of medical expenses were met by the taxpayers (Medicare), not by us, that should have been paid by the hospital. The hospital refused to give any help or information; it refused to return phone calls for months. After I wrote to city council members and legislators, I received a letter saying that my wife had been treated according to Baptist Hospital standards.
3 comments
ID
Location
Memphis, Tennessee
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Baptist Memorial Hospital
I'm the original poster here. We did eventually get told that Medicare had refused to pay the bill from Baptist Hospital and we should not pay it either.
However Medicare did pay all the bills for subsequent treatment of the broken foot etc., and told us they would only collect those from Baptist if =we= won a malpractice case against Baptist.
We spoke with attorneys and doctors who told us that Baptist was so badly broken that it was not going to improve - it would rather defend malpractice suits than fix the problems. Since we could not get our three months back and money would not substitute, we did not pursue the malpractice claim.
While I certainly agree that Baptist is very careless with records, possibly due to the extremely poor treatment of Baptist employees by the administration there, medical records get loose in bizarre ways. I recently bought a used file cabinet from a used furniture store, and it had a lot of medical records in it.
Baptist Memorial Hospital, Memphis Tn. Somebody is sharing patient information.
those miserable people are requesting payments from Emergency Dept. be careful.