JCalhoun

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Split product

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Banzai Fun - Split product
Banzai Fun - Split product - Image 2
Banzai Fun - Split product - Image 3

Just bought the splash water park and part of the product is split. Unable to submit a ticket for warranty and unable to find a number for customer service.

I went through this website to contact the company and was notified they received and read the email but chose not to respond.

I did reach out on my own to a specified email and received zero responses.

We have 3 disappointed young children now as we bought the last in stock at the store. :(

Shame on you, Banzai!

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Loss:
$26
Cons:
  • Zero customer service

Preferred solution: A replacement

User's recommendation: Do NOT buy from them !

Rosalie L Fey

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Verified Reviewer

.not happy

I order the bounce and slide as a gift for my grandsons birthday gift whi h we never recivied from a site on marketplace 2 sent me a emil wirh confirmation # but when i went back to see when it was arriving email was gone i tried contacting them and get no response hopefully i can get ansewrs here thanks..

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Loss:
$60

Preferred solution: Deliver product or service ordered

Roxan E

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| map-marker Dallas, Texas

Quality of slide

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Banzai Fun - Quality of slide

I have purchased 2 of you model 35076 Slide n Soak slides. The 1st one last over 6 yrs and was used ALOT.

The 2nd one hasn't last 2 yrs and has barely been used. The bottom lining leaks and the security loops have all come off.

Too expensive for such a short time of usage. I am requesting a replacement slide.

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User's recommendation: Quality issues

Roxan E Aot

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Verified Buyer

Lifespan of waterslide

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Banzai Fun - Lifespan of waterslide

I have purchased 2 of model 35076 Slide n Soak waterslides. The first one lasted over 6 years and was used ALOT .

The second one lasted less than 2 years and was barely used.

VERY DISAPPOINTED!!! The fun of 2 season's use is not worth the cost.

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Loss:
$500
Pros:
  • Ease of set up
Cons:
  • Lifespan is too short

Preferred solution: Replacement waterslide

User's recommendation: Consider lifespan vs cost

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

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David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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