Skip to content
  • Login
Banza

Banza

www.eatbanza.com
What is your customer experience with Banza?

Banza Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.8 star rating based on 4 Banza reviews; consumers are mostly dissatisfied. Pros note the product is good tasting. Recent recommendations warn "Don’t call them!" and "Don’t bother trying to contact them." Price level is reported as high.

Positive Feedback

Customers praise taste and product quality while noting the brand fits gluten-free needs for some users.

Negative Feedback / Risk Areas

  • Poor customer service with unreachable phones and hangups reported.
  • Price increases make items unaffordable for fixed-income shoppers.
  • Returns and refunds problems after retail purchases and allergy concerns.

Key Takeaways for Future Customers

  • Check Banza customer complaints and Banza reviews about service and pricing before buying.
  • Consider retailer return policies for refunds and contact options if you need ingredient or allergy info.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
machine service recording information line customer robot ingredients customer service robot sounding
Filter review
Rosie D Eih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ingredients

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was on hold to ask about the ingredients, and they never answered me and then hung up on me! I would really appreciate talking to someone!

View full review

Preferred solution: Someone to answer my questions

User's recommendation: Don’t call them!!

Kathy G Tkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to contact for the information I was looking for.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 22, 2025

My question was never answered by them. No response at all. I will no longer be buying their products.

Original review Apr 07, 2025

Poor customer service when you connect to a robot sounding machine and then a recording tells you that you cant be connected because the line is full.

View full review

User's recommendation: Don’t bother trying to contact them.

Anonymous
map-marker Revere, Massachusetts

Allergic

I purchased 12 boxes of pasta I cannot eat it I've tried I get itchy I can't return it because I bought it from Target and it's past the return date even though the pasta is still good until 2024 I'm out over $40

View full review
Patricia H Hqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price increase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The price of pizza crusts has gone up to $9.13. A year ago they were $5.48.

I have to eat gf due to celiac.

I am a senior on a fixed income. Going to have to try Schar who is a few dollars less.

View full review
Pros:
  • Good tasting
Cons:
  • Price

Preferred solution: Price reduction

Patricia H Hqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price increase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No answer at customer service. Isn't that why they're there?

I have to eat Gluten Free due to celiac. I am also a senior on limited income.

Love your pizza crusts but $9.13 up from $5.48 a year ago is getting beyond my ability to purchase. Try Schar next.

View full review

Preferred solution: Price reduction

1 comment
Guest

It’s not the right number, you’re calling a pizza place in Detroit.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article