BannerBuzz Reviews
BannerBuzz Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BannerBuzz has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied with customer service, shipping, product quality, color accuracy, and refunds, and report a high price level.
Positive Feedback
No consistent positives reported; recent recommendations urge customers to double-check orders before checkout.
Negative Feedback / Risk Areas
- Shipping promises downgraded despite paid overnight service affecting deadlines and timelines.
- Incorrect quantities and disputed billing lead to unresolved BannerBuzz customer complaints about invoices.
- Poor material quality and color mismatches with denied refund requests and weak customer service.
Key Takeaways for Future Customers
- Read BannerBuzz reviews and inspect order confirmations carefully before paying.
- Expect potential issues with refunds and shipping; consider other vendors for urgent or color-critical work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BannerBuzz has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied with customer service, shipping, product quality, color accuracy, and refunds, and report a high price level.
Positive Feedback
No consistent positives reported; recent recommendations urge customers to double-check orders before checkout.
Negative Feedback / Risk Areas
- Shipping promises downgraded despite paid overnight service affecting deadlines and timelines.
- Incorrect quantities and disputed billing lead to unresolved BannerBuzz customer complaints about invoices.
- Poor material quality and color mismatches with denied refund requests and weak customer service.
Key Takeaways for Future Customers
- Read BannerBuzz reviews and inspect order confirmations carefully before paying.
- Expect potential issues with refunds and shipping; consider other vendors for urgent or color-critical work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cheated
- - Ordered 250 business cards; received 116.
- - Invoiced for 50 cards, not 250; the company told me to get over it.
I ordered business cards, 250 of them. Later on, I got the package.
I received 116.
I also wouldn't have paid the price for anything less. I received an invoice that I only ordered 50, and the company basically told me to get over it.
User's recommendation: Go over the order before clicking checkout they probably change it right before paying.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Horrible experience - shipping scam and wrong colors
- - Ordered Feb 22; processing quick and artwork approved.
- - Paid $35 for Priority Overnight; shipping downgraded and banner had thin vinyl and color issues.
I ordered my banner on February 22, 2024, at 7:28AM. I received an email notifying me that my order had been processed successfully exactly 1 hour later.
Then at 8:40 AM, I received an email that my artwork was ready for approval and at 9:50 AM, I saw the email and approved the artwork, where I got another confirmation email.
I paid an extra $35 to have Priority Overnight Shipping which would arrive *overnight* for the next day, Friday, Feb 23. This was the date given in the checkout and in my confirmation email.
That same day, at 12:24 PM, I received an email that my shipping had been "downgraded" from Priority Overnight, to now come days later on Mon, Feb 26.
When I emailed the company to ask why they could not fulfill my paid overnight shipping, and then to ask for a refund if they could not fulfill as promised, I was faced with excuses about the approval not going through in a timely manner (though it took less than a few hours to approve the design, and never did they notify that the overnight shipping was contingent upon an approval within any particular timeframe) and they also copy/pasted repeated robotic answers. There is no real customer service nor am I convinced I ever spoke to a real human.
When I received my banner on Monday, it was made extremely poorly, a very thin flaky material that is not at all what I expected out of 13oz vinyl (used a different company previously and their 13oz vinyl was miles better). The coloring was also slightly off - the green looks fine but the cream is much closer to stark white.
So now my branded colors are not the colors that match the banner. When I emailed them about this, they said it is normal and the industry standard that colors do not always convert. Well, that is not what I approved or paid for. The proof they sent was identical in color to what I ordered, but not quite what I received.
They have refused all requests for refund and have taken no ownership of the shipping or coloring issue.
Absolutely one of the worst customer service and product experiences I've ever had.
Ironically, the "how was our service" Typeform link at the bottom of my confirmation email is not an active web address. I will be going quite literally anywhere else for my small business needs in the future and encouraging everyone I know to do so as well.
- False shipping claims
- Poor customer service
- Bots instead of human customer service
Preferred solution: Full refund
User's recommendation: GO ELSEWHERE
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