Banner Mattress
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Los Angeles, California
Rude customer service from manager
- - Customer service at Banner Mattress in La Quinta, CA was unsatisfactory.
- - Manager Steve Lifshey spoke rudely and said he wouldn't speak to us, only to the purchaser.
I recieved the worst customer service today when shopping at Banner Mattress in La Quinta, CA. I was working with the manager by the name of Steve Lifshey.
He was extremely rude to our family. He rudely snapped at my husband and I when we were trying to help my mother find a new mattress. He told us that he "didn't want to speak to us, he was speaking to her (my mother) only because she was the person purchasing." Needless to say, my mother did not purchase from someone whoe wouldn't let her daughter and son in law actively speak in a conversation.
I asked to speak to his manger. He informed me that HE is the manager, so I asked to speak to the owner and he told me to "go look in the phonebook!" I highly discourage shopping there with management like that.
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Good ol’ Lifshey!