Banktivity
Banktivity Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Banktivity has a 1.0 star rating from 3 customer reviews with mostly dissatisfied consumers, a fully unfavorable rating distribution, reports of high price level, pros of easy account entry, and cons including no phone support.
Key Takeaways for Future Customers
- Read Banktivity reviews for current user experiences before subscribing to membership plans.
- Expect limited live customer service and restricted support hours that may affect West Coast users.
- Consider billing and refund policies carefully since customers report unexpected charges tied to technician access.
Negative Feedback / Risk Areas
- Frequent Banktivity customer complaints mention no phone support and negligible chat help.
- Users report unresolved issues after upgrades, making the app difficult or impossible to use.
- Complaints about billing, forced membership fees, and abrupt chat terminations with unexplained charges.
Positive Feedback
Customers note it is easy to enter accounts and amounts and some long‑time users previously valued the app’s functionality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Banktivity has a 1.0 star rating from 3 customer reviews with mostly dissatisfied consumers, a fully unfavorable rating distribution, reports of high price level, pros of easy account entry, and cons including no phone support.
Key Takeaways for Future Customers
- Read Banktivity reviews for current user experiences before subscribing to membership plans.
- Expect limited live customer service and restricted support hours that may affect West Coast users.
- Consider billing and refund policies carefully since customers report unexpected charges tied to technician access.
Negative Feedback / Risk Areas
- Frequent Banktivity customer complaints mention no phone support and negligible chat help.
- Users report unresolved issues after upgrades, making the app difficult or impossible to use.
- Complaints about billing, forced membership fees, and abrupt chat terminations with unexplained charges.
Positive Feedback
Customers note it is easy to enter accounts and amounts and some long‑time users previously valued the app’s functionality.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palm Springs, California
No phone numbers to speak to support team
- - Trying to itemize my tax report.
- - No one to talk to; they close at 4pm ET.
- - There is no phone number to reach anyone; customer service is poor.
Trying to get help to itemize my report for taxes. Nobody to talk to, and they close at 4:00 PM Eastern time.
We live on the West Coast. I guess we are not important enough for this company to stay open an extra 3 hours. Insulting. Oh, by the way, no telephone number to talk to someone.
Terrible lack of customer service. I don't get it.
- Easy to enter accounts and amounts
- No support to talk to
Preferred solution: Live help from BANKTIVITY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elizabethtown, Pennsylvania
Problem not resolved
- - Chat agent couldn't resolve the issue and referred to a tech.
- - Sign up for a $65/month membership; the chat ended before charges were explained.
Chat person could not resolve my issue and referred me to a technician where I have to sign up for $65/month membership and ended the chat session before I could respond or get an explanation for the charges.
This is does make for good customer service.
Nancy Henry
User's recommendation: Don't use if you can help it!
Impossible to use
I have used Banktivity for over ten years and loved it. However, I do not use it any more. Since the recent upgrades it is impossible to use and the support is negligible
User's recommendation: I do not recommend
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