Locked account

Hi, I sent in a form on the 25th of December to help unlock my bank mobile account, and I was wondering what the status of this is? My account still says its locked, so I am wondering if theres any way I can get it unlocked. Thank you!
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ID
#4256252 Review #4256252 is a subjective opinion of poster.
Location
Jacksonville, Florida

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Verified Reviewer
New Reviewer

Daughter never received her refund, we are still waiting for a disbursement

Original review updated by user Nov 22, 2022
customer service sucks, they love to just transferring to people in different departments and no one wants to help us. It has almost been 3 years
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ID
#4162921 Review #4162921 is a subjective opinion of poster.
Location
New Haven, Connecticut
Cons
  • Nobody wants to work
Loss
$2100
Preferred solution
Full refund
New Reviewer

Representative is practicing unethical behavior

I keep contacting Colorado technical University and they said they sent it over to Bank mobile for disbursement and I keep getting the exact same representative every time I call John saying that CTU have sent nothing. I'm supposed to get a computer to keep doing my assignments so I don't fall behind in class and funds are being keep from me intentionally this is what I call unethical behavior, in the work place. Instead of doing what's right they inflict harsh harassment upon students who needs the stipend for school materials and keep it from them as long as possible.

User's recommendation: Retraining should be done on policy of the company.

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ID
#4015037 Review #4015037 is a subjective opinion of poster.
Pros
  • Ctu college has helpin disbursement
  • College disbursement
  • Disbursement
Cons
  • Students does not receive stipend
  • Not received
Loss
$599
Preferred solution
Full refund

Couldn't get online had to reset password

All good now good All good now all good now all good now All good now all good now all good now All good now all good now

User's recommendation: Good.

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ID
#3823325 Review #3823325 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

What is going on with their NOT customer service