Manufacturer: Bankers Warranty Group Category: Warranty Clear all filters (1 of 1 reviews match)
Bought a shiatsu massager from brookstone with a 2 year warranty from Bankers Warranty Group. After, 1 year of use the fabric that separates the massaging heads and all wires from touching your skin ripped from normal use. When I called Bankers Warranty Group they told me this defect is not covered and when I told them the product is now unusable, they advised me to put a pillow over the massager so the wires and moving parts are not...
Read more

Anonymous Hello,
My name is Justin Miller and I am the Director of Operations at Bankers Warranty Group. I would like to apologize for the inconvenience this has caused you. Please r...