Bankers Trust
Bankers Trust Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bankers Trust has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent Bankers Trust reviews cite poor follow-through on account closures and high price levels.
Positive Feedback
No positive comments appear in the available review; no staff or service strengths were reported.
Negative Feedback / Risk Areas
- Recurring billing concerns and unclear fees reflected in customer feedback.
- Poor customer service responsiveness when trying to close my account.
- Website hours inaccurate, causing wasted trips and time.
- General Bankers Trust customer complaints about high price level.
Key Takeaways for Future Customers
- Expect potential delays with account closure and verify hours before visiting.
- Review billing practices and ask about fees up front when researching Bankers Trust reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bankers Trust has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent Bankers Trust reviews cite poor follow-through on account closures and high price levels.
Positive Feedback
No positive comments appear in the available review; no staff or service strengths were reported.
Negative Feedback / Risk Areas
- Recurring billing concerns and unclear fees reflected in customer feedback.
- Poor customer service responsiveness when trying to close my account.
- Website hours inaccurate, causing wasted trips and time.
- General Bankers Trust customer complaints about high price level.
Key Takeaways for Future Customers
- Expect potential delays with account closure and verify hours before visiting.
- Review billing practices and ask about fees up front when researching Bankers Trust reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaining
- - Pending transaction prevented closing the account; no call as promised.
- - The office was closed for holidays; the website said it would be open.
I wanted to close my bank account but had a pending transaction. They were supposed to call when it cleared, so I could go in and close my account.
They have not called, and when I went in, their office was closed for the holidays, but the website said it would be open. Wasted multiple trips and hours just trying to close down an account I'm not going to use anymore.
Preferred solution: Apology
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