Unreliable systems and personnel resulted in my inability to access my checking account online!! Even the people who work there do not know how to fix!!

1.8
The bank had problems previously when their systems got disrupted and they had to shut down for a while. When they finally opened up there were further problems and a payment I had set up in their bill payment system got paid before the date I had entered into the system causing an overdraft charge to my account. The bank would not remove the charge even after I visited the bank and showed them my listing of payments and expected pay dates. The bank does not care about anything but growing their customer base to the detriment of all existing customers!! Bank OZK is run by a bunch of idiots who do not know how to treat their customers and only their profits. Please don't do business with Bank OZK.Do not use Bank OZK

User's recommendation: Use any bank other than Bank OZK!!!!

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#2236333 Review #2236333 is a subjective opinion of poster.
Location
Naples, Florida

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