Kaidence Lyp
map-marker London, England

Card frozen

My card isn't working because of so called suspected fraud. Now I can't access my funds.

I'm over a hundred miles from home and no money?

I've tried ringing but no number online is allowing me to connect to find resolve.

Surely someone can help. Its 2025.

View full review

User's recommendation: Change bank

Natha Zjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dundalk, Louth

Potentially compromised debit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The man I spoke to was efficient and took the time to deal with a situation that was stressful for me; providing additional information that was very helpful.

I couldn't praise him more highly. He was First class.

View full review
Natha Zjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dundalk, Louth

Potentially compromised debit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I couldn't praise Bank of Ireland's service more highly in what was a very stressful situation for me.

...You , on the other hand, are a nuisance!

View full review
Alexander H Ugo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Munich, Bavaria

Transfer from Germany

Bank of Ireland - Transfer from Germany

Dear ladies and gentlemen,

I made a transfer to the Bank of Ireland on Friday:

150 ,- to IE64PFSR991070****9282 BIC: PFSRIE21XXX Marko Kukk

my ID is DE16 7116 **** 000 808 ** ** Alexander Horvath.

Could you please check whether the transfer has arrived? The account holder claims that the money has not arrived

Kind regards

Alexander Horvath

View full review
Linley Zvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Leinster

Sorry , I have rectified the query I originally had. It has been sorted . No need to get in contact again. Thank You.

I want to make a transaction for a flight from Dublin to Los Angelus return ,but the authentication is not taking it why.?

View full review
Wayne W Bsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Dublin

Bank of Ireland is ignoring my submissions

Please let me know that you are in receipt of this email. Also let me know where we stand in terms of opening a new account.

Wayne L. Welpe

welpe.w @***.com

View full review
Loss:
$360
Pros:
  • Local to where i am trying to do business
Cons:
  • Do not respond to mailings

Preferred solution: a new account

User's recommendation: Don't use Bank of Ireland

Anonymous
map-marker Liverpool, Liverpool

Abysmal service to customers wishing verbal communication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No available option on at least 5 different contact numbers for speaking to agent ,each call eventually discontinued by company ,

! No option relevant to my query;what used to be a reliable company with great phone staff ,I am now ,after lifelong commitment,decided to transfer to my other bank (Danske Bank) why does verbally engage and doesnt give runaround..Appalling lack of customer support , local branch closed 30 mile minimum trip to nearest branch !Staff in branch always lovely so what is going wrong with on line inability to provide people instead of algorithms to help .So disappointed to need to leave but not prepared to put up with such appalling lack of concern towards general public .WAKE UP BANKS PEOPLE NEED AVAILABILITY TO A PERSON EVEN OCCASIONALLY Sad

View full review

User's recommendation: Consider your option for communication wether foreign accent or chatbots programmed!

Anonymous
map-marker Bray, County Wicklow

Interest certificate no repl as yet(5/3_)

I asked for interest certificates for my deposit accounts. you sent one for 2605****but not for 1144**** (EX KBC)no

View full review
Ese Aganbi E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refusal to send me my bank statement

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Oct 05, 2023

Poor customers service.Do not give immediate attention to complaints ..

I have requested for my bank statement to be sent to me for over two weeks now,am yet to get it.This is very disappointing for an Irish standard bank.

View full review
Cons:
  • Customers service do not promptly

Preferred solution: Please email me my bank statement information…Thank you

User's recommendation: Attend to customers promptly

Sokhna Nem

Goodafternoon We are staying in France untill the...

Goodafternoon We are staying in France untill the end of October !!! , The people living on our Last adres in Holland Received 2 letters from you, they are to old to send us a copy of the letters and instead of that wrote a few Details ans Sent them to us.

The letters were addressed to Christiaan Imhoff, 21-05-1940. (REF2022—H—27899****) and Gerritdina Imhoff-Derksen, 03-09-1940. (REF2022—H—27496****) We understood that is was all about our income from Ireland. Our contributy Pension is paid and Taxed in Holland Our Standard Life is taxed in Belgium Our address in Belgium is Fam.

Chr.

Imhoff Klauwierstraat 21 3650 Dilsen-Stokkem., BELGIUM tel. 0031 6********

View full review

Brands Related to Bank of Ireland

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article