Mary L T Kcm
map-marker Winchester, Virginia

Slow in line money transfers

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Twice I have requested money transfers, once by Zelle and once through interbank transfers. In both cases there was greater than 40 times the amounts of the transfer in my account and amounts were for less than $1000.00. Both times the transfers too over 4 days to process. This is totally unacceptable. BOC is totally unreliable. No reply from bank when contacted about the issue.
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Loss:
$5
Pros:
  • Local bank
Cons:
  • Poor service

Preferred solution: Change in method of transferring my money. AND apology

User's recommendation: Get a different bank.

Wisdom Lar

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Verified Reviewer
| map-marker Berryville, Virginia

Worst bank in the area

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Worst bank in the area and seem to be out of touch with the industry. They will block your access to your money when visiting a foreign country, especially when you need to pay for a medical visit and even after you say you approve the charge. They will leave you stranded for sure!
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Preferred solution: Apology

User's recommendation: Choose another bank

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