State: North Carolina Product: Bank Of America Account Clear all filters (7 of 227 reviews match)
filters
State:
City:
Show
Product:

Bank Of America Account Review

I will never do business with bank of America again. I was in the hospital, and my insurance payment of $138 went through more than once, causing my account to go in the red. Boa changed me twelve fees of 35.00 and would not waive just two of them. So basically I have to pay five hundred dollars for a $138 mistake I made. Never ever again.
1.3
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Reliability
Staff
Website
Colfax, North Carolina
Product
Bank Of America Account
#781525
Show

Bank Of America - Worst Service

While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't. Who the *** asked secondary account,they gave it for free and keep on charging since an year. While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't. Who the *** asked secondary account,they gave it for free and keep on charging since an year.
Product
Bank Of America Account
#548904
Show

Bank of America - The WORST MORTGAGE COMPANY IN THE US!

I tried to login to my BofA mortgage account, and it seems like EVERY TIME I login, something change with my validation questions, or site key. I tried to call them as it is only 8:30 EST time and all I get is there *** automated system, and after wading through countless menus, I am told they are CLOSED..........CLOSED, this is one of the biggest freakin' banks in the world and they cannot help their customers 24hrs a day?!?! B of A............WAKE THE *** UP BRIAN MOYNAHAN!!! 1.) Straighten out issues with your convoluted and cluster of a website, I should not have to select what state I am in to login, it is called Geo-caching, look into it, and fix your security challenge issues. I am a 16yr IT guy, and I have NEVER been through so many issues with your website being "temporarily unavailable", FIX THE PROBLEMS! I hate to think of what a non-IT person goes through trying to navigate the issues on your website. 2.)CREATE REAL CUSTOMER SERVICE: I don't care for your TV ads touting you are the best, your NOT! A real bank that gives 1/2 a rip about their customers would have 24x7x365 customer service and NOT be closed on the weekend when people actually have time to address issues (most of which ARE created by B of A automation) After the County Wide merger, I have had NOTHING but issues while dealing with B of A. Mr Moynahan, you nor any of your exec cronies are worth a $1.00 if you guys cannot even keep a website intact, easy to use, and available 24x7. If you you are not going to have phone agents available 24x7, then I might suggest you beef up your IT infra as I have been left with no other option tonight other than to chat with a *** IVR........this is NOT customer service. Stop trying to save a $ so you can improve your chances at a big fat bonus, and put the customers FIRST! That is it, I am done and plan to spread this message to as many sites as I can. I AM a paying customer, always current on my mortgage (other than when your systems screw something up), and I am pi$$ed of at the way you do business. Signed- Shopping for a new mortgage in Charlotte
Product
Bank Of America Account
#278880
Show
Had money in there bank for christmas and some how they said we had 3 overdrafts and charged $35.00 each then the next week they came up with 4 more overdrafts at $35.00 each when my pay check went into the bank and the night when they said the last overdraft occured...
Read more
Anonymous
tlh

u better listen about Bank Of America!! This has happened to us too! Left us broke and its crazy. We have been to the bank and called customer service. The bad thing is the...

Millers Creek, North Carolina
Product
Bank Of America Account
#166046
Bank of America likes to play games with withdrawals vs deposits. I had $350 in the bank. I made an online payment of $435 and I deposited $100.00 to make sure the money was in the account, on the same day. BOA charged me two overdraft fees. One was basically them...
Read more
Anonymous
*uck Dave

Sounds like you work for BOFA or else it wouldnt be so personal. sorry u cant sleep at night, hope u burn in *** along with all the other \"ASSociates\" THAT HAVE BEEN BRAINWA...

Anonymous
hamgra

Suntrust arranges their dollar amounts from largest to smallest (they say they do this so big items will get paid first, mortgages, etc.) Heck we are all human and make mista...

Product
Bank Of America Account
#149619

Bank Of America - Visa Card autopay deducted in error: won't return money for 5-7 days.

I cancelled autopay when I paid off visa account - 3/3/09 - 3 wks later they take $500 'pmt' from me I asked for manager - was told she was busy and would contact me in the next 72 hrs. Rep was very snippy. As if I was the problem!!! Wonder what I can charge them for this assumption of my money to which they have no legal right? I have to get out of this awful institution. This isn't the first time they have done something fishy and gotten snippy (to put it mildly)! And there is no one else I can complain to. The bank won't handle visa complaints!
Product
Bank Of America Account
#146712
Show
I have read many of the post's here and must say that I am even more pissed than most of you. Bank of America has stolen from me yet again. 2 months ago they stole $105.00, and customer service stated there was nothing they could do. This involved them manipulating...
Read more
Anonymous
Dirk

since I\'m started on Bof A, here;s another way they rip off us and the towns we live in. Most of us pay our mortages on time to the bank and it almost always include your re...

Anonymous
Dirk

Forget reading the terms and conditions. I\'ve read them and it is nearly impossible not to incur fees when doing transactions with BofA. Here\'s I\'m sure a common problem. Y...

Product
Bank Of America Account
#136351