State: Florida Product: Bank Of America Account Clear all filters (19 of 227 reviews match)
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When I am FINALLY ABLE to contact customer service, they tell me that they are locked out from being able to examine my BANK OF AMERICA account. They tell me I must be Authencated... They claim they don't know why this is necessary!!! Or being required for me to access...
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Anonymous
Anonymous

"They claim they don't know why this is necessary!!"Let's see, they had a choice between taking care of whatever and getting rid of your dreadful self or they decided to play ...

Anonymous
Anonymous

You haven't lived very long if you call a banking issue a "nightmare". Please allow an older, more experienced person to suggest things that may fairly be labeled "nightmare" ...

2.3
Treasure Island, Florida
Product
Bank Of America Account
#1300693

Bank Of America - FRAUDULENT CHARGES

BANK OF AMERICA ALLOWED BOOSTABILITY TO STEAL $1,800.00 PER MONTH FOR TWO YEARS. WHEN I OPENED THE ACCOUNT I SPECIFICALLY IN WRITING INSTRUCTED THAT ALL MONTHLY STATEMENTS BE SENT TO MY HOME ADDRESS 5824 SE GLENN EAGLE WAY STUART FL 34997. THE ONLY TIME BANK OF AMERICA FOLLOWED MY INSTRUCTIONS WAS TWO YEARS LATER, WHEN THE ACCOUNT BECAME NEGATIVE. IT HAS BEEN OVER TWO YEARS SINCE FIGHTING BANK OF AMERICA. AFTER ONE PLUS YEAR BANK OF AMERICA FINALLY REQUESTED THE COMPANY FILES A POLICE REPORT. WHICH WAS DONE. POLICE TURNED OVER REPORT TO BANK OF AMERICA WHO ADVISED POLICE THAT THE BANK WILL CONTACT US ONCE THEIR FRAUD DEPARTMENT FINISHED THEIR INVESTIGATION. AFTER WAITING A FEW MONTHS WE WENT TO BANK OF AMERICA PERSONALLY. IT WAS AT THAT TIME BANK OF AMERICA VERBALLY TOLD US THE CLAIM WAS DENIED FOR ABANDONMENT BY NOT HEARING FROM US. TO THIS DAY BANK OF AMERICA HAS CATEGORICALLY REFUSED TO PROVIDE ANY DOCUMENTATION PROVING BANK OF AMERICA ALLOWED BOOSTABILITY TO STEAL TWO YEARS WORTH OF OUR FUTURE COMPANY FUNDS. ADDITIONALLY BANK OF AMERICA ALLOWED SEVERAL MONTHS OF GOOGLE MUSIC DOWNLOADS. SOME DAYS AS MANY AS 30 DOWNLOADS WERE CHARGED TO OUR ACCOUNT IN THE AMOUNT OF $9.99 EACH. THOSE TRANSACTIONS WENT ON OVER TWO YEARS. IRONICALLY, I WOULD BE PICKING UP MY PRESCRIPTION FROM THE SAME PHARMACY USED FOR TWO DECADES THE COST UNDER $150.00 YET BANK OF AMERICA WOULD REFUSE TO ALLOW THE TRANSACTION UNTIL THEY PERSONALLY SPOKE TO ME. THEY ALWAYS HAD MY MOBILE NUMBER. THEY UNFORTUNATELY CONSTANTLY CALLED ME DIRECTLY FOR ONLY RIDICULOUS REASONS. WHY ON EARTH WOULD BANK OF AMERICA ALLOW A COMPANY I HAVE NEVER FROM TO STEAL TWO YEARS WORTH OF SUCH ASTRONOMICAL SUM OF MY COMPANY FUNDS AND NOT ONCE BOTHER TO USE THE SAME PHONE NUMBER THEY ONLY USE FOR REASONS I STILL WONDER. I HAVE SCHEDULED A MEETING WITH FDIC, THE FEDERAL GOVERNMENT AND DEFINITELY PLAN TO SUE BANK OF AMERICA, BOOSTABILITY AND THE CPA FIRM REPRESENTING ME DURING THE ENTIRE TIME. I HAD A PARALEGAL EMPLOYED BY MY LAW FIRM VICTOR LAW CENTER PA. WHO ALSO HAD ACCESS TO ALL BUSINESS ACCOUNTS. AND I RECENTLY DISCOVERED THE LEVEL OF CLOSENESS BETWEEN TREASURE COAST ACCOUNTING MY CPA FIRM AND MY FORMER EMPLOYEE FROM JANUARY 2015 TO JANUARY 2016. UNBEKNOWN TO ME REBECCA VALENTINO WHILE EARNING $50,000.00 PLUS TO PERFORM HER LEGAL DUTIES FOR VICTOR LAW CENTER PA, SPENT A SIGNIFICANT AMOUNT OF TIME SETTING UP HER OWN LEGAL SERVICES WEBSITE. REBECCA VALENTINO EVEN HAD THE NERVE ASKING AT LEAST FOUR OF MY FAMILY MEMBERS PLUS A FORMER EMPLOYEE WHO CONTINUES TO PROVIDE TECHNOLOGY SERVICES FOR ALL OUR COMPANIES. THESE PARTIES AND COMPANIES ARE CURRENTLY UNDER INVESTIGATION.
5.0
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Diversity of Products or Services
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Bank Of America Account
I liked
  • Fastest results than lexington
  • Prompt courteous service
  • Topcreditdebtsolutions
I didn't like
  • Lexington
#1079038
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Bank Of America - Sneaky checking account fee increase

In August BOA increased the minimum "combined" balance for linked accounts from $5000 to $10,000. I have had BOA accounts since 1990. Three times in the past they have decoupled my accounts and started charging maintenance fees. These fees I fought and was reimbursed by the bank. But I did not catch the minimum balance increase in Aug. So they managed to get $75 in fees because of my inattention. Doesn't sound like much, but how many thousands or millions of people have been ripped off by this practice? Good for BOA but not for the customer. Believe it is time for me to change banks.
2.3
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Diversity of Products or Services
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Value for money
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Bank Of America Account
I liked
  • Ease of use
I didn't like
  • Sneaky fee increases
#941488
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My account was hacked and i did not realized for a few weeks.When i did i called and made claims against charges that were not mine. . I was told not to worry about it that it was under "protected value customer " and that they will send me some paperwork to sign and...
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anonservos
anonservos

Because banks are only required to retain information from the last 7 years, everything beyond that is purged and you only have 3 months to dispute any charge. It is YOUR resp...

1.7
Product
Bank Of America Account
#799230

Bank Of America - Arman

i wanted to pay my credit card balance, i handed my DL and credit card, she swap my credit card and she says i don't see your name!! i asked her are you blind? i m handing you credit card with my name and my DL, how come you can say that you dont see my name?? just because of i asked are you blind? was a rude comment she did not do me service!! because they are laziness with attetute doesn't feel like i can get offended with comment that "she does not see my name" like i am thief !!just trying to pay my credit card balance has become such a pain in the neck coconut creek florida branch fl6-818-01-01 teller names are silvia and mia
1.0
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Bank Of America Account
I didn't like
  • Customer service
#764465
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Bank Of America - Account Review from Fort Lauderdale, Florida

I HAVE A SIMILAR SITUATION AS WELL , AT ONE POINT BANK OF AMERICA SAID I OWED $53K , AND BANK OF AMERICA WAS PAYING TWO POLICIES TO TRAVELERS' FROM MY ESCROW FOR 5 YEARS, WHEN I BROUGHT IT TO THEIR ATTENTION, THEY TOLD ME THAT THEY ARE NOT AT FAULT AND BLAMES TRAVELERS. ...OF TRAVELERS ADMITTED THAT THEY WERE WRONG, BUT SAID BANK OF AMERICA SHOULD HAVE CAUGHT THIS PROBLEM, BECAUSE THE POLICY NUMBERS NEVER CHANGED, THEY HAVE RUINED MY CREDIT, CAUSING ME TO BE REFUSED THE MAKING HOME AFFORDABLE PROGRAM AFTER I COMPLETED THE TRIAL PERIODS A NUMBER OF TIMES. ..AND, NOW I AM SEEKING AN ATTORNEY THAT IS NOT GOING TO STEAL MY MONEY , I WILL ALSO BE CONTACTING THE OCC, FTC, DA ATTORNEY, FEDERAL BANKING COMMISSIONER, AND ETC....THIS HAS TO END...BANK OF AMERICA HAS BEEN BAILED OUT WITH BILLIONS OF DOLLARS FROM THE GOVERNMENT AND TAX PAYING CITIZENS SUCH AS MYSELF AND OTHERS WHO HAVE LOST THEIR HOMES FROM THE THIEVES AND LIES FROM BANK OF AMERICA'S ACTIONS ..
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Bank Of America Account
#749273
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My children had court restricted guardianship accounts and even after we brought the court order terminating the guardianship, signed by a judge BOA refused to release their funds as they claimed they did not like the wording of the court order and it needed to be...
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Bank Of America Account
I didn't like
  • Untrained staff
  • Lack of consistency
  • Bank of america in general
#739744

Bank Of America - HORRIBLE BANK

I HATE BANK OF AMERICA. MY ACCOUNT RECENTLY FELL NEGATIVE AND I SPOKE WITH SOMEONE FROM THE BANK AND THEY TOLD ME I NEEDED TO MAKE AN DEPOSIT TO MAKE MY ACCOUNT CURRENT BY 8 P.M. THE SAME BUSINESS DAY TO AVOID A OVER DRAFT FEE. SO I DID JUST THAT. I WAS THEN CHARGED A $35 OVERDRAFT FEE ANYWAYS. WHEN SPEAKING WITH THE BANK THEY REFUSED TO WAIVE THE FEE THAT WAS INCORRECTLY CHARGED. THEN THE PROCEEDED TO TELL ME THAT I NEED TO DEPOSIT FUNDS FOR THAT OR I WILL BE CHARGED ANOTHER FEE. I EXPLAINED TO THEM I AM HAVING FINANCIAL ISSUES AND I HAVE A CHILD AND I CANNOT AFFORD TO LOSE $70 IN FEES AND THEY SAID I WILL NEED TO DEPOSIT THE FUNDS OR I WILL RECEIVE ANOTHER FEE. GREAT BANK RIGHT?
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Bank Of America Account
I didn't like
  • Suck period
#724895
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Bank Of America - No more drive through and fewer tellers for account holders

I am disappointed that BOFA has decided to have most if not all services go digital through electronic teller and not live persons. As it was explained to me this is going to be the entire banking industry trend. No tellers yet live teller machines. These machines are awful and there is not privacy. MONEY IS A VERY PRIVATE MATTER!!! Yes, I can use the disgusting earphones if I use the electronic teller and want privacy in the middle of the lobby hey! ...I can even bring my own ear buds if I want to. BOFA is missing the boat on customer service while claiming that this is in the account holders best interest. When in fact, I SHOULD be able to go up to the piece of glass, look a teller in the eye, lean in to softly speak my financial needs and to get account info. The nuance of that is gone, and the trust and privacy for your patrons is lost as well. This is not for customer convenience, this is for BOFA to cut corners and make a profit
2.0
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Customer service
Product
Bank Of America Account
#691122
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Bank Of America - Completely ignored and abandoned

6 days ago I was told by Bank of America, that I had fraudulent activity on my account. ATM card was cancelled, I was told I would receive one by Monday, paid $15 for expedited shipping. To this date, I am broke have been to the branch 3 times, on the phone 4 times only to be told that the branch is too busy and that the card is on its way by customer service. not to mention that I have a mid-5 figure balance and that I have been banking there for 10 years Closing my account, DO NOT BANK WITH BANK OF AMERICA. A single mother of 2
1.0
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Bank Of America Account
#677928
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