Product: Bank Of America Cash Rewards Credit Card Clear all filters (5 of 5 reviews match)
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I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...
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Anonymous
Anonymous

No one cares....

3.9
Product
Bank Of America Cash Rewards Credit Card
I didn't like
  • Credit card service department
#1523877
My daughter has gotten her Bank of America Credit Card hacked 5 times,that's 5 different cards hacked by the same shop in N.Y which she has never been to. Bank of America just sent her card number 5 and 2 weeks later it was hacked I have called NYPD they said go back...
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Anonymous
whisperbutterfly

my internet security system is fine its the banks security system that's poor and needs a 100 % over haul. I have the same security system same internet same bank mine wasn't ...

Anonymous
Anonymous

If your daughter has been hacked 5 different times it's probably not the bank and something she's doing. No one gets hacked 5 times unless they're unlucky enough to be skimmed...

1.8
Product
Bank Of America Cash Rewards Credit Card
I didn't like
  • Poor service
#1400791
I would not recommend this card to anyone. The customer service wait time is 20- 30 minutes (I took a picture of the waiting time), you don't get any help and you get no as an answer for all questions or requests. I disputed a charge for the first time in 17 years and...
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Anonymous
NPC

I just had a similar problem - their request for further documentation arrived 4 days after deadline. They would not accept. Was not a huge amount, but might have been. Also, ...

1.0
Product
Bank Of America Cash Rewards Credit Card
#1276977

Bank Of America - Credit card annual fee

I can not believe that after being a loyal customer for 8+ years I called in to have $39.00 annual fee waived & could not have it waived, every year I have paid their annual fee but this year I requested to be waived/refunded & could not believe their *** answer they gave me,time for me to move to another credit card company...Im going to even close off my checking & savings account with bank of america & definitely will not recommend them to my friends or family, no to mention the customer service agent Jeffery that assisted me had no interest in helping out neither was his supervisor Silvia.will not recommend
Product
Bank Of America Cash Rewards Credit Card
#905956
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Bank Of America - Most Inconvenient Credit Card

Compared to other credit cards on the market, Bank of America is by far the worst and most inconvenient. When calling in for any issue you wait on hold or 20-30 minutes to speak to someone and their reps are hardly ever located in the U.S. They send you new credit cards as "fraud prevention" so your credit card number will be constantly changing. I finally had it and decided to cancel the card - wanted to transfer my cash rewards even though it was less than $25. Waited on hold and they put in a request - never called me back. One week later I waited for 30 minutes for them to tell me request denied. Perfect example of why I was closing the card. This is a night and day experience compared to my Amex. I called to get a courtesy refund of a foreign transaction fee -- instead of refunding the fee amount - they refunded me double!! Bank of America certainly has some work to do in the customer service department to even be on the same level as Discover and Amex.
1.8
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Bank Of America Cash Rewards Credit Card
#896743
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