Product: Bank Of America Bank Teller Clear all filters (14 of 14 reviews match)
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I went to my bank and got cash out to make a cash deposit into my sons account at Bank of America. It is a Friday afternoon, only 2 tellers are open and when it is finally my turn, the teller said they no longer accept cash! How on earth can a bank not take cash? I was...
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Anonymous
A bank teller

Cannot deposit cash into anyone’s account your name does not appear on. That policy is to help with vast amounts of drug money coming in and being deposited into their dealer’...

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Bank Of America Bank Teller
#1283682
Customers in the drive thru left after no one was available to take care of them. The one teller was not even flexible enough to multitask. This branch 3482 located in Miramar Pkway in Miramar FL sld close if it’s not capable of sufficient and effective customer...
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Anonymous
Anonymous

Ok then you try figuring out how to do it yourself then. Because you know EVERYTHING right? Cut the teller a break they were probably getting trained and your *** vibe got the...

3.4
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Bank Of America Bank Teller
#1215660

Bank Of America - Bad service not enough tellers

11/01/17 Came to open a new large business acct. after waiting in a chair for 45 minutes and watching one teller try to service a line of 20. I decided to go to another brand name bank
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Bank Of America Bank Teller
#1124512
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Bank Of America - Extremely consistant poor service....poorly run bank.

EVERY TIME I go into the bank there are lines at the auto window and not enough tellers at the inside windows. I always have to wait 10 mt15 min every time I go in to make a deposit etc. The bank Mgr or whatever his title is, is scurrying around looking important, accomplishing nothing. Todays visit was no exception. The lady behind me confirmed my complaint by saying she also has had to wait excessive time each visit. Today I was 3rd in line inside. There was one teller hung up with a complicated deposit of some kind, and one teller for the line of cars outside. After 15 min. the "executive" mentioned above, went to the last person in line, by now number 5 or 6, took his transaction to "help". All he did was go to the auto teller with the transaction for her to handle, it making the wait longer than it was. He eventually came to me asking if he could take care of my transaction, I had a deposit, all paperwork and my deposit slip made out. He asked for my atm card, and when I said I didn't have it he went to someone else. This was a deposit not a request to cash a check. I keep a minimum of $10,000.00 in my checking account, a very good customer. Disturbed, I left the bank thinking of moving my accounts, which I have had for 10 years, to the Chase located next door.
2.8
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Bank Of America Bank Teller
#1111235
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Bank Of America Bank Teller Review

The wait time for a teller is absolutelty ridiculous at this branch in newark nj. Only 2 tellers working and when I arrived at the branch one teller was out to lunch. Leaving only 1 teller to service over 15 people waiting on line. Wait time standing in line over an hour. Rediculous
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Bank Of America Bank Teller
#1014357
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I went to the local bank at Kent east hill branch on a Saturday 11/19/16. First all there were only 2 tellers so you can imagine the line out the door. I needed a cashiers check so I pre-completed all the info prior on a piece of paper from home my teller decided to...
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Anonymous
Anonymous

Bank of America has not "had it together" for quite a while. Years ago, and less than one month after I opened an account, they deposited money into the wrong account, then tu...

1.3
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Bank Of America Bank Teller
#958341

Bank Of America Bank Teller Review from Platteville, Wisconsin

Went to Bank of America to make a payment on credit card.I went to the drive thru and had no idea what I was in for.Thought I would put money in a tube and send it over but instead It is called Teller Assit ATM.So I put my number in and I am told to send money in the atm .It takes up to 30 bills.Well it took my money and didnt register.I put $1380 and it spit bsck five dollars and kept $1375.The teller apologizes and gives me a number to call.She also gave me a location numbet and transaction number.I call they have no idea what or where to drnd me to.I was on the phone for a good 4 hours getting transferred from one to another and another.After all that it still in limbo.it will take 2 weeks to investigate. ZI dont get it.They have a video of transaction .So closre Atm and have the company come unjam and count Its that easy.I am very uncomfortable with ny money in limbo.This isnt a little amount.I want my money now.The only reason I did not go in the bank it was raining.
1.1
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Platteville, Wisconsin
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Bank Of America Bank Teller
#852270
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I just went to bank of america to make a deposit. After sitting in the drive thru for 15 minutes. The only other customer in front of me was filling out forms of some kind. So i went inside. There were no customers their either. The teller was extremely rude telling me...
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Anonymous
Anonymous

"The person behind me was getting very impatient. "Yeah at you.. What kind of person goes to a bank with unrolled change? Please tell me you that you weren't going to try and ...

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Bank Of America Bank Teller
#729566

Bank Of America - Poor Customer Service Always

Read yelp San Diego 98% of the people gave this branch in San Diego at Mission Valley one star the worst customer service of any bank on earth I have two credit cards with Bank of America very high limits I went to pay my credit card and I happen to have a $10 Mr. Coffee rebate check I wanted to cash the branch manager told me that I do not have an account with Bank of America so I cannot cash a $10 rebate check from a company that's been around forever and a day. Proceeded to say I certainly am a customer with a credit limit on each account of over $100,000 so what are you talking about he again refused to cash a $10 check! This is at the Mission Valley branch in San Diego. There are 15 windows each time I've gone in there there's only been two tellers the lines are always too long it seems like a ghost town in there nobody cares how long you have to wait even if it's as simple as paying a bill. You times I went in there this week and only two tellers were at the window other bank such as Chase or Wells Fargo which are nearby if the line gets too long there's always somebody that comes out and offers to take you to their desk and help you if it's not a cash transaction they're very observant in the other banks not in this bank. You finally get up to a teller and the service is absolutely horrid again read yelp San Diego the reviews. I am taking out all my money from the bank I am closing both my credit cards from this bank. I'm embarrassed that they use the word America in Bank of America for the people that come from other countries that may think this is the way we treat people just horrible
1.0
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Bank Of America Bank Teller
#583371
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Bank Of America - Customers working for free

Always had great service at Bank of America but now they have only 1 teller instead of 4 or 5. That poor teller has to take care of the drive thru and the lobby. I went in to make a deposit to my account and waited in line 15 minutes because the teller was waiting on another customer who had a little problem. I was told by the representative who greeted me at the door that I could make that deposit with my debit card at the atm. I for one do not use or want a debit card. That is the reason for this 1 teller deal. They want everyone to use the automated atm. In essence like all the other business you will be working for them for free. Same thing with Loews and Home Depot . They have check outs that you can do yourself - instead of hiring other clerks - check yourself out......Again - you are working for free for them..... I tried going to another Bank of America and it was the same thing. One teller to do drive thru and lobby where there used to be 4 or 5 tellers. It seems to me that Bank of America does not care about the customer at all. I will be looking for a new type of bank that is for sure. A bank that does care for their customers.
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Bank Of America Bank Teller
#562320
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