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Pissed Consumer Interviews ?

It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Most Helpful
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...
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Anonymous
PostedOffPerson1

Bank of America do inside stealing and create BOGUS charges. You can't get help or assistance from the incompetent people working for them, from the bottom to the top. Just pl...

Anonymous
Debbie

Thank you very much, completely helpful. FYI, fax number is 617-310-2751.

We are very qualified to purchase a second home and were assured for 6 weeks that closing documents would be to escrow on time. Now it is one day past closing and no docs. Were assured that this morning it would happen. Now not assured. Seller has signed all their...
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1.2
Seattle East, Washington
I didn't like
  • Mortgage fraud
  • Dishonesty in making promises mortgage docs would be timely
  • Preditory practice to lure mortgage borrower
#1562326

Bank Of America - Worst bank

applied for a defered car payment in April, spoke to a lady in that department, was told everything was fine, could make a deferred payment, needed to send in $384 which I did, made my regurlar May payment of $255.52, get my statement for June saying I owe $402 with late fee's and balance from April, talked to a lady who tells me they can not defer a payment over the phone, have to mail it to you, I told her we agreed over the phone, she says that's to bad, there is nothing we can do for you, you owe $402 stay away from Bank of America worst bank I have ever seen, lack of communication, they tell you one thing and do the opposite, I will never go back to this bank
1.0
Details
Billing Practices
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money
I didn't like
  • Worst bank ever
#1552936
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Bank Of America - Why my mobile app got locked out happens so fast over again?

Why my mobile app got locked out it always having a problemes happens so fast, always got locked out. Causing to much problems
4.7
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1549357
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Bank Of America - Online Banking Stress ....

The online banking is becoming ridiculous. They say they are sending you a code through text or calling the number you have on your account but you never hear from them or receive any code. If you call, you are left with lengthy options making you wonder if this is really helpful for one only keen on accessing his online account. I've been very frustrated by this for a number days now.
#1547339
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Bank Of America in Manhattan, New York - Bad login access from abroad

Bank requires inaccessible authorization codes beyond login names and passwords
1.8
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Staff
I didn't like
  • Endless waiting for phone service
  • Overall failure for a good long term customer
#1545505
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I deposit my IRS check in the Atm at McCain Blvd and North hills on May 29th 2018. I was giving $200.00 credit on Tuesday April 2, 2018. On Wednesday April 3, I checked my bank account and they reversed my credit. I called the 1800 line and the representative informed...
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1.6
Hill, Arkansas
I didn't like
  • Deception
  • Accountability
  • Not doing what they said
#1543984
I have had two very difficult years after Harvey nearly destroyed my Real Estate business in Houston. I am a widow so I have no one else to fall back on when things go south with my business. I also have a 29-year-old son that has an undisclosed health issue that is...
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1.0
I didn't like
  • Credit card service department
  • No reconsideration offered
  • Poor service care
#1541285
I'v try to get it all kinds of ways even by contact Bank of America, National consumer center and all, I did over 100 serveys just to get there as well buy with my bank card, still.. No reward! I need to be paid for my time!
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Anonymous
Anonymous

I’ve read thousands of interviews and some really dumb ones like yours and I need to be compensated by the stupid idiots that post stuff such as yourself, you need to pay us f...

Anonymous
Anonymous

LOL...What makes you think BOA owes you anything? Did BOA sponsor whatever scam you found yourself in? If not, then BOA owes you bupkus. If anyone owes you something, it's the...

#1534405
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...
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Anonymous
Anonymous

Move on... "Let it go". Plenty of other banks out there. BOA not worth the aggravation.

Anonymous
Anonymous

Close All accounts and flip them the finger.. Move on

1.0
Brandywine, Delaware
I didn't like
  • Them treating me like dirt
#1533753
paid wrong account on April 4th and would not have been involved in that 15 different people told me I'd have my money in 3 days 10 days a day and a half 3 days 10 days finally told me they were going to keep my $400
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Anonymous
Anonymous

I get it, you messed up by paying the wrong account but after you wrote that part of your review things went downhill fast, please stop posting after you’ve had so much to dri...

1.0
#1530652