Anonymous
map-marker Denver, Colorado

Unsatisfactory

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I walked into the branch on Central Ave near San Mateo and there were no tellers at the teller booths. There were however two women employees at the office across from the lobby.

I waited for approx., Five minutes and no teller yet so I walked towards the lobby and tried to get the attention of the two women but to no avail. I then said hello , loud enough for someone to hear me, at that point one of the women comes charging at me very upset that I had got their attention. She told me I had to wait in line. First off, there was NO line.

Normally when I enter a business, no matter how busy they are, they will acknowledge your presence. NO this business.

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Kelly R Imc

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Verified Reviewer
| map-marker Los Ranchos De Albuquerque, New Mexico

Missing money out of withdrawal

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When and got money out of checking to buy car and was short 50 dollars of what I withdrawn I ha e called multiple times and still nothing

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Cons:
  • Work there

Preferred solution: Full refund

Anonymous
map-marker Newark, New Jersey

Bank Of Albuquerque Account Review

I am really dissapointed with this *** bank, i been with them for 5 years, they charge you $35 dls of overdraft fee when sometimes you dont know why or how. I had to close the acc.

They dont treat you like profesionalisms, dont want to make a deal, work with you, zero courtesy. I dont recommend this institution for nothing of the world.

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Reason of review:
Poor customer service
bluebird Jow
map-marker Albuquerque, New Mexico

Presented a check for deposited only, but was still charge a $110.00 fee

on october 19, I presented a check for $1000.00 at my bank for deposited only. then I given deposited receipt, and was told that it will take about a month to clear.

After 6 weeks I got a mail from the bank saying that check was clear but their is a fee of $ 121.00 which I think is totally unfair, since I already have an account with the bank. I complaint the teller, manager,and even to bank reginal manger but was unable to get the fee reversed.

Now I'm left no other choise but to pay that rediculous fee.

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Loss:
$1000

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