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Bank of Albuquerque

Bank of Albuquerque Reviews

www.bankofalbuquerque.com
What is your customer experience with Bank of Albuquerque?

Bank of Albuquerque Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bank of Albuquerque has a 1.5 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Recent recommendation: Do business with a more transparant bank.

Key Takeaways for Future Customers

  • Check the fee schedule carefully before opening accounts; Bank of Albuquerque reviews note unclear fee information.
  • Expect possible service delays at branches and limited teller attention.
  • Document transactions and follow up persistently on disputed withdrawals or fees.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unclear fees, overdraft charges, and unexpected large fees.
  • Reports of missing money from withdrawals and unresolved disputes.
  • Poor in-branch service and lack of basic customer acknowledgment.

Positive Feedback

Reviews contain no clear positive experiences to highlight.

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Show reviews that mention
searching thru information customer satisfaction fee excuse definitions schedule fees faqs
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Chrys Inl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Can't find FEES schedule

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AI Highlights
  • - No info on minimum balances before a fee is charged.
  • - I spent a long time searching FAQs and the Summary Of Fees and Definitions.

Spent a lot of time online searching thru their FAQs with no satisfaction so I spent a lot of time searching thru their 'Summary Of Fees and Definitions' and NEVER found anything about required minimum balances in checking OR savings before a FEE is charged.

There is no excuse for that - BAD customer information

User's recommendation: Do business with a more transparant bank.

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Anonymous
map-marker Denver, Colorado

Unsatisfactory

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AI Highlights
  • - No tellers were available at Central Ave branch.
  • - I waited five minutes with no acknowledgment, and there was no line.

I walked into the branch on Central Ave near San Mateo and there were no tellers at the teller booths. There were however two women employees at the office across from the lobby.

I waited for approx., Five minutes and no teller yet so I walked towards the lobby and tried to get the attention of the two women but to no avail. I then said hello , loud enough for someone to hear me, at that point one of the women comes charging at me very upset that I had got their attention. She told me I had to wait in line. First off, there was NO line.

Normally when I enter a business, no matter how busy they are, they will acknowledge your presence. NO this business.

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Kelly R Imc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing money out of withdrawal

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When and got money out of checking to buy car and was short 50 dollars of what I withdrawn I ha e called multiple times and still nothing

Cons:
  • Work there

Preferred solution: Full refund

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Anonymous
map-marker Newark, New Jersey

Bank Of Albuquerque Account Review

AI Highlights
  • - I have been with them for five years.
  • - They charge a $35 overdraft fee, often unclear why.
  • - I closed my account due to poor service.

I am really dissapointed with this *** bank, i been with them for 5 years, they charge you $35 dls of overdraft fee when sometimes you dont know why or how. I had to close the acc.

They dont treat you like profesionalisms, dont want to make a deal, work with you, zero courtesy. I dont recommend this institution for nothing of the world.

Reason of review:
Poor customer service
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bluebird Jow

Presented a check for deposited only, but was still charge a $110.00 fee

AI Highlights
  • - I deposited a $1000 check on Oct 19 and received a deposit receipt.
  • - Six weeks later I was charged a $121 fee; the fee was not reversed after complaints.

on october 19, I presented a check for $1000.00 at my bank for deposited only. then I given deposited receipt, and was told that it will take about a month to clear.

After 6 weeks I got a mail from the bank saying that check was clear but their is a fee of $ 121.00 which I think is totally unfair, since I already have an account with the bank. I complaint the teller, manager,and even to bank reginal manger but was unable to get the fee reversed.

Now I'm left no other choise but to pay that rediculous fee.

Loss:
$1000
View full review

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