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Sold Me What I Did Not Need To Repair Product
I had three Bang & Olufsen phones. Volume was not working properly. Salesman told me I needed new batteries, at a price of $37 each. I ordered them. The phones still did not work after new batteries were installed, and the company refused to take back the two that had not been opened. Ir corresponded with company; no response. When I tried to return them another salesman said it sounds like a microphone problem, which would mean a different repair. This is second time Bang & Olufsen let me down. Phones cost $1,000. I replaced them with $75 Panasonic set of three.
San Jose, California
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