Anonymous
map-marker Reno, Nevada

Questions

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Please email me back or call me regarding some questions if have. I have left a few voicemail messages and no one has returned my calls. Thank you, Tim
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User's recommendation: They do not call or email you back

Tim R Ice

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Verified Reviewer

No call backs from customer service

Porting issue and all I can do is leave a voicemail. Bandwidth message is: 'we are either helping other customers or you have called after hours, please leave a message and we will call you back within 4 hours' Huh, its been 3 days and no reponse to emails or voicemail messages left.
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Preferred solution: my number back

User's recommendation: stay away

Tosha w Vyj

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Verified Reviewer

I lost my phone

Got into a car wreck and I can't find my phone phone number 913-278-**** I would like for my phone to be cut off immediately please and thank you
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Preferred solution: The phone cut off I lost my phone in a wreck

Ben Millan

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Verified Reviewer

Providing phone service to scammers

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I never even heard of this company before 6:30 P.M. earlier tonight, when I received a scam robo-call and looked up the carrier. From their website: "The universal platform for global enterprise communications" Read: They sell phone service to other countries, which are then used by scammers to harass Americans from safely outside of our jurisdiction. Literally none of these phone scams would be possible without companies like this selling the service to India, Pakistan, and the Philippines.
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Loss:
$50
Cons:
  • I get harassing calls because they sell the service to scammers

Preferred solution: I would like them to stop providing any phone service to other countries which can be used to call U.S. numbers.

User's recommendation: Keep track of the scam calls and SUE THE CARRIERS.

Kenneth P Ahd

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Verified Reviewer

Allowing scammers to use phone lines

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I receive emails all the time with Pay pal and amazon orders using Bandwidth as the carrier. I report numbers to them they do nothing. When you receive complaint call the number and then shut them down. Here is the latest 818-570-**** California it is a total scam They want dollars from scammers they don't care about the public being scammed
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Preferred solution: SHUT THE SCAMMERS DOWN

User's recommendation: Don't use their service

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