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Banco Sabadell

Banco Sabadell

bancsabadell.com
What is your customer experience with Banco Sabadell?

Banco Sabadell Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Banco Sabadell has 2.1 star rating based on 2 customer reviews and consumers are mostly dissatisfied, with recurring reports of unresolved issues and account handling problems.

Positive Feedback

Recent reviews contain no consistent positive service highlights; feedback focuses on unresolved requests rather than benefits.

Negative Feedback / Risk Areas

  • Long delays closing accounts and unexpected fees affecting billing and refunds, a frequent Banco Sabadell reviews theme.
  • Poor telephone support and unreturned branch follow-ups causing repeated customer complaints.
  • Account deletion requests not completed and ATM card retention incidents raising trust concerns.
  • Reports of possible scam emails referencing the bank increasing security worries.

Key Takeaways for Future Customers

  • Expect slow resolution; pursue in-branch confirmation for closures and refunds.
  • Document all communications when addressing subscriptions or membership endings.
  • Verify unexpected donation or transaction emails directly with customer service before replying.
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Romy59

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Alcázares, Region Of Murcia

Worst customer service ever!

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AI Highlights
  • Claims value on service but uses phone questionnaires.
  • Takes 3 weeks to close an account.
  • Avoid them; reviews may be AI-generated.
Updated by user Sep 20, 2024

The bank has now paid a 2nd invoice on the "closed" account with 0 on it.They pester us every day with emails, calls, robo calls asking to insert personal ID information (!), although we paid both invoices without the fine, and warned them again to close the account and never bother us again.

Updated by user Sep 20, 2024

Banco Sabadell continues to refuse to close the account after months of effort on our side. They claim in phone calls that there is no mechanism to do it on the phone, contrary to their own website, which says it is possible.

Original review Sep 05, 2024
This bank pretends to place value on customer service. You cannot have a conversation with anyone there without immediately getting a phone questionnaire, even though your issue is probably not resolved.
I do not know what to thin of a bank that takes 3 weeks to close an account, sends a confirmation of it, then takes money off your account to pay an automatic payment - without informing you - and then charging an exhorbitant fee to do so.

Even after transferring the money, which we should not have done, having YET ANOTHER conversation with their telephone service with the promise of the branch manager calling us to resolve the issue, we received an email saying we should call or go to the branch to close our account! Ridiculous time wasting non-service.

Avoid them at all costs. All the positive reviews are probably AI generated, as they do not in any way reflect the lousy service we have got from Day 1 at Banco Sabadell.
Loss:
$56
Cons:
  • Useless bank manager
  • Terrible service

Preferred solution: Apology

User's recommendation: Avoid this bank!

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Savino B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DONACIÓN de 3.600.000,00 USD

AI Highlights
  • Received an email offering 3.6 million USD; asks for a signed declaration and docs to info@***.com, citing Banco Sabadell and Savino Bertarelli.
Banco Sabadell - DONACIÓN de 3.600.000,00 USD

Buenos días, les pido que respondan ya que recibí un correo electrónico de donación de 3.600.000 USD.

Me dicen que les envíe el correo recibido con la firma en la declaración de donación.

Dado que su participación está en el correo electrónico y conociendo las estafas en estas situaciones, pensé en informarle y preguntarle si realmente es su banco al que contactar.

Esta es la dirección de correo electrónico donde debo responder y enviar mis documentos: info@***.com,

NOMBRE DEL RESPONSABLE Y referencias:

Nombre del banco: Banco Sabadell

Correo electrónico: info@***.com

Director Operativo {Sr. Leopoldo Alvear Trenor

Esperando su respuesta urgente,

Con la oportunidad,

Atentamente

Savino Bertarelli

savino.bertarelli@***.com

Teléfono: +39 3929****41

User's recommendation: Allego la lettera che è allegata alla mail, vorrei sapere se è una truffa oppure se è una vostra cliente.

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Anonymous
map-marker Stavanger, Rogaland

I have several times asked for deleting my account in Sabadell and do hope this is finally done. I have successfully proven my identity so everything should be ok now. Please confirm !!

AI Highlights
  • Frustrated with repeatedly asking to delete the account.
  • Sold a house in Spain and left the country; asks for confirmation of deletion.

I am so tired of asking to delete my account!

How difficult can it be??

I have sold my house in Spain and left the country and do not need any bank connection with Sabadell any more!!

Please, please confirm that the account is deleted. I have proven my identity after several teste!! Merete Lund

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Jean B Zkn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Closing of my account number

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Hi

Can you please call me back.

My mobile +33 6********

I expect to receive your call soon

Thanks for your feed-back

Preferred solution: Account fées expensives

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Dondi Jfm

Impuestos sobre la transmisión de activos

AI Highlights
  • I bought an apartment in Alicante.
  • I must pay a 10% tax on the transfer for the purchase.
  • I have a Banco Sabadell account where this tax is kept.

Hola compré un piso en la ciudad de Alicante, y tengo que pagar el 10% de impuestos por la transmisión de actividades en la compra del piso, tengo una cuenta en el Banco Sabadell en cuyo apartado tengo este impuesto gracias por tu respuesta señor nasri

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Anonymous
map-marker Barcelona, Barcelona

Bank card kept for “technical problem”?

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the atm kept my bank card ! this is the beginning of my journey. i called and the call center said they will not return my card?

User's recommendation: DO NOT trust SABADELL bank in barcelona!

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