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BancFirst

BancFirst

www.bancfirst.bank
What is your customer experience with BancFirst?

BancFirst Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BancFirst has 1.9 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Recent recommendations include "Don't use Bancfirst" and "Do not trust their cubicle workers."

Key Takeaways for Future Customers

  • Read BancFirst reviews to weigh reported privacy and account protection issues before opening an account.
  • Expect convenient local branches but verify customer service response policies for disputes and billing problems.

Negative Feedback / Risk Areas

  • Reports of unauthorized transfers and repeated account reopenings leading to returned checks and collections.
  • Alleged lack of privacy where employees can view customer account activity.
  • Customers describe poor responsiveness and no apology after serious errors.

Positive Feedback

Pros cited are that branches are close to home and banking is convenient.

View full overview ›

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Rhonda B Uqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A collection on a closed account

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AI Highlights
  • Account hacked; bank closed it and opened a new one.
  • A $100 check was returned; it's in collection and may cost $350 or lead to a warrant.

My account was hacked, so they closed that account and opened me a new account. Then when a check went to the bank, they returned the check, saying the account was closed.

Now the payee turned it over for collection to the District Attorney's office, and now a $100 check is going to cost me $350. If I don't pay the $350, they're going to put a warrant out for my arrest for something I had no control over. But the bank sure did, and they've done absolutely nothing, not even as much as an apology. This is not the first time I had to have a new account.

They sent $900 to the Philippines without my consent. So again, they had to open me a new account.

I'm seriously thinking about changing banks. I shouldn't have to pay $350 or go to jail for something I had no control over.

Loss:
$350
Pros:
  • Close to home
Cons:
  • Account protection
  • Accountability

Preferred solution: Full refund

User's recommendation: Don't use Bancfirst

View full review
2 comments
Guest

There is way more to your story. Checks bounce daily and no payee goes immediately to the courthouse for resolution.

That’s time and money. You got hacked because you are sloppy with your banking information.

That falls on you. Also, when you reported the issue, you should have verified any checks you had that we’re still out and alerted the bank.

Guest

Your fairy tale is full of holes.

View more comments (1)
Lilybeth L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Breach of privacy

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AI Highlights
  • There is zero privacy; employees can view your account.
  • They won't trust BancFirst with current or future finances.

If you think what you say, ask, deposit, withdraw or open is safe its not. There is zero privacy with your information.

Any employee can look into your account and see what you spend, how much money you have and who has access.

Even if there is a minor on the account. Never will I trust this BancFirst again with any of my current or future finances.

Pros:
  • Convenient
Cons:
  • Lack of privacy of their consumers

Preferred solution: The employee to be released.

User's recommendation: Do not trust their cubicle workers

View full review

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