Linda B Fcp

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Verified Reviewer
| map-marker Santa Clara, California

I am so fed up with Bambu Labs and their 3d printers. I want to warn everyone not to feed into their product. I think they have a great product BUT they control it. I have 4 of their 3d printers.

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I first bought the A-1 Mini Combo. It took me a while to understand the whole concept of how it worked.

I liked the way it operated. However, I was having problems with the mini not working correctly, so I bought the next model, the A1. I had it for a couple of months and liked the screen and the way it operated, but parts kept breaking at the nozzle and heating area. While working on a project, the machine stopped working, so I bought another one, thinking I could use it for parts.

The new one lasted a couple of months before it started breaking down again. So, what was my solution? I decided to buy the next better 3D printer, the P1S. What a mistake!

After two days of trying to figure out the small screen they installed to run the 3D printer, I decided I wanted it returned, well before the 14 days required to get a full refund. They keep making excuses and won't send the paperwork. Why would they install the cheapest screen on their higher-end machine? I have tried many times to fill out help tickets and to contact their chatline, but it goes nowhere.

They are very good at talking in circles and delaying or avoiding any help. Can any of the Chinese companies be trusted to make a 3D printer that works, or do they just want to get our information?

Bambu Labs can see what I am doing and can control what I do with the printer. I am extremely disappointed in China and the technology they are using against us.

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User's recommendation: DO NOT BUY FROM BAMBU LABS. I HAVE 4 OF THEIR 3d PRINTERS THAT DON'T WORK. CAN'T SEND PICTURES PRINTERS DON'T OPERATE. RST ONE I BOUGHT 6 MONTHS AGO. THEY ONLU SEEM TO LAST ABOUT A MONTH NO MORE THAN 2 MONTH. WHAT A WASTE, WHAT SEEMS LIKE A GOOD PRODUCT BUT IS JUNK AND DOESN'T LAST.

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