Bambu Earth
Bambu Earth Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bambu Earth reviews show a 2.0 star rating from 1 customer review, 100% unfavorable; consumers report denied returns, terrible customer service, and a high price level.
Key Takeaways for Future Customers
- Expect natural, nice smelling products but weigh cost versus risk of service issues.
- Be prepared for potential refund and return problems and follow up early.
- Document all email contact since phone support is not available.
Negative Feedback / Risk Areas
- Customer complaints focus on denied returns and stopped responses after initial contact.
- Website contact email may not work and there is no phone number.
- Concerns about refunds and order delivery delays.
Positive Feedback
Customers praise natural products, pleasant scent, and initial quick, kind responses before return issues arose.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bambu Earth reviews show a 2.0 star rating from 1 customer review, 100% unfavorable; consumers report denied returns, terrible customer service, and a high price level.
Key Takeaways for Future Customers
- Expect natural, nice smelling products but weigh cost versus risk of service issues.
- Be prepared for potential refund and return problems and follow up early.
- Document all email contact since phone support is not available.
Negative Feedback / Risk Areas
- Customer complaints focus on denied returns and stopped responses after initial contact.
- Website contact email may not work and there is no phone number.
- Concerns about refunds and order delivery delays.
Positive Feedback
Customers praise natural products, pleasant scent, and initial quick, kind responses before return issues arose.
Lowell, Massachusetts
Not received my order
I ordered 2 weeks ago received an email several days ago saying its on its way ! Still not order..
no phone number! Email thats on the web doesnt take ..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to return
- - Order arrived quickly; scents were pleasant.
- - Face breakout after 3–5 days; discontinue advised.
- - Return requests ignored; 30-day window; paid over $200.
Dont bI was very happy with my order speed, customer services timely response and the smells of the products. I loved how them made my skin feel also, however, my face is very sensitive and after about 3-5 days of using the product my face broke out very badly, and painfully.
I discussed with my esthetician and also my dermatologist and once reviewing the breakout, they both agreed I should discontinue. Customer service was quick, and so kind *BUT THEN* when I mentioned a return, they cut off all contact and stopped responding. I have since messaged several times and still no response. Now keep in mind, they only give you 30 days.
So here I am following up daily with no response, if this goes over 30 days, whose fault is that!!! Certainly not mine. Pissed is an understatement. I trusted them and paid over $200 for my order.
My FREE gifts never even made the order, just the kit itself. Which I didnt care much about before, but now Im wondering, do they rip everyone off or was it just me. I had high hopes, but now Ive lost all faith in this company.
And to me thats really sad, because I always like to give everyone the benefit of the doubt. Anyone else experience this??
- Natural products
- Nice smelling
- Denied returns
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Don’t buy unless you’re ok with keeping regardless the outcome
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